[parrothead16]

I have an XP machine that I cannot get to run online. Because of this, I am unable to update the definitions or run any scans. Does anyone know how to make symantec switch to online.

It is running TCP/IP and is set up like all the XPs on our network. I can find no difference between it and other machines that are working perfectly.

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is it showing offline at the client itself or through system center? If its on the client side, have you tried uninstalling, running the symantec removal tool, and then reinstalling?

[starjax]

is it showing offline at the client itself or through system center? If its on the client side, have you tried uninstalling, running the symantec removal tool, and then reinstalling?

[parrothead16]

It doesn't show as offline at the client.
My next step was going to be remove and reinstall. I was just wondering if there was something I could try before that. Sounds like removing is my best bet.
Thanks!