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DVD R/RW Not Recognized


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#1
Juan1959

Juan1959

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Good day forum members...

I bought an external I/OMagic DVD R/RW and connected it to my Dell computer. All worked well until today when I turned on the DVD player and put in a disc, a message came up saying a new USB device is not recognized. One of the USB devices has malfunctioned and windows does not recognize it. I retried connecting the USB cables in various USB ports, but still get the message. Any suggestions would be appreciated.

Thanks!
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#2
Juan1959

Juan1959

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This issue has been resolved. No supoort needed at this time. Thanks.
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