[Gswiss]

Running under XP-SP2, we want to transfer a video from a Sony TRV7E DV camera to a desktop pc using Pinnacle Studio 9.4 (or 10.5).

Pinnacle tells us that it doesn’t “see” a DV camera which is probably not switched on.

In fact, when you go into the Device Manager in the Control Panel, the IEEE 1394 controller item is displayed with the clasical black exclamation mark against a yellow background. Thus, the SONY IEEE card (in a PCI slot) is recognized but apparently the proper driver is missing.

We tried to install several drivers through the update driver option. No appropriate driver was found in XP-SP2 nor was any of the drivers we downloaded ok.

Is there any particular driver we could download?

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This seems like an interesting problem. Sony does not seem to provide any drivers for this camera, and states that Windows should recognize the device. Microsoft states to contact manufacturer. That is at least for the Firewire side of things.

I would try a couple of things:

1. Go to device manager and uninstall the current drivers you have for that camera. You can right click and choose unistall.

2. Turn the computer off, connect the camera via Firewire, now turn on the computer and see if Windows recognizes the camera.

If you have a USB connection on that camera as well I would try using that.

Connect the camera to the computer via USB and see if windows asks for drivers. If it does you can try to use the disc that came with the camera, if there is not Cd or they do not work you can try using these drivers.

Hope this helps.

[bombasos2]

This seems like an interesting problem. Sony does not seem to provide any drivers for this camera, and states that Windows should recognize the device. Microsoft states to contact manufacturer. That is at least for the Firewire side of things.

I would try a couple of things:

1. Go to device manager and uninstall the current drivers you have for that camera. You can right click and choose unistall.

2. Turn the computer off, connect the camera via Firewire, now turn on the computer and see if Windows recognizes the camera.

If you have a USB connection on that camera as well I would try using that.

Connect the camera to the computer via USB and see if windows asks for drivers. If it does you can try to use the disc that came with the camera, if there is not Cd or they do not work you can try using these drivers.

Hope this helps.

[Gswiss]

Thanks for your tips. I'll be reporting back on Thursday, since this is a friend's computer, not mine.

[Gswiss]

No soap. I disconnected the card and will be testing it on another machine. If it doesn't work then, we'll buy a new one. Thank you for your help.