Can't connect to website!
Posted 30 August 2008 - 02:53 PM
Posted 30 August 2008 - 08:22 PM
If you are using Firefox: Click on Tools, and then click on Clear Private data. Select the items you wish to delete and then click Clear Now.
You should clear at least cache, history, and cookies.
If you are using Internet Explorer: If you have IE6 click on Tools, and then click on Internet Options. Now click Clear History, and delete cookies.
If you have IE7 click on Tools, and then click on Clear History. Choose items to delete. You should delete at least temporary files, cookies, and history.
If you only have IE and these steps do not fix that issue, you can download Firefox. It will help us determine if this is just an issue with IE.
If you tried both Firefox and IE, you can try the following:
Click on the start button, type cmd into the field that says "Start Search", right click cmd under programs and click on run as administrator.
Click start, and then click run. Now type cmd and then hit enter.
Now with the command prompt window up type the following command:
Now try accessing the website again.
I hope this helps you fix your problem.
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