I have a Dell laptop that came with it's own Windows Vista. The CD that came with it says "Windows Vista Home Premium 32BIT".
I was using my laptop yesterday night, but I left it for a few minutes to do something else. When I came back, the screen showed the system recovery screen:
Clicking the second option, "System restore", gives me this error:
The third one, "Windows Complete PC Restore" gives me:
I can access Commad Prompt but I don't know what to write in it.
When I click the first option "Startup Repair", it appears to go through the process, but when it restarts, it takes me to a black screen with a "Windows failed to start" message. There are 2 options: "Launch Startup Repair" and "Start Windows normally":
The first one brings me back to the system recovery screen again. Before taking me to the system recovery screen though, another prompt comes out:
There is no operating system to choose from, and I don't know what it means by Load Drivers, so I click next and I'm back at the system recovery screen. This repeats everytimg I click startup repair.
If I choose to start windows normally, I get a really quick flash of a blue screen with an error message before it reboots and the cycle continues. I managed to catch a bit of the message with my camera but it is a bit blurry due to the speed of the message:
Basically the error message is "UNMOUNTABLE_BOOT_VOLUME".
Please help me. My last resort is to reformat the laptop but I want to save the data that's in there, if I possibly can. But I can't even get Windows to boot. Is there any way at all to retrieve my files before I reformat?
Thanks in advance,