Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

White Screen after Start Up


  • Please log in to reply

#1
prophet2010

prophet2010

    Member

  • Member
  • PipPip
  • 10 posts
Hello,

I was trying to fix my old laptop for personal gain, but I then ran into a problem. After the operating system screen was done loading, I get a message saying unable to read configuration files. Also after I reach the desktop and type in my password, the screen turns white with black dots. I started up in safe mode, and the white screen did not come up. I did a system restore to an earlier date, and the problem seemed to be solved until 30 minutes after fixing all the programs on it. I am using a Gateway Solo 5300 latop with Windows Me. I know this is an old laptop, but I do not have the funds to buy another at the moment. I talked to Gateway , and they said run the restoration disc. Well, I never got the restortaion disc. I looked every where for it. Is there a site I can download the disc? Thank you for your help.
  • 0

Advertisements


#2
Tyger

Tyger

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,896 posts
You probably need the correct drivers, especially for the video. See if you can't get them from Gateway. If you can find out what hardware you have you can maybe get it from the makers.
  • 0

#3
prophet2010

prophet2010

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
What do you mean drivers? If I needed them, would it still work in safe mode?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP