[Transcriptionist]

Hi

I am unable to open a new window (as I used to do previously) by using the Ctrl+N keys. I now have to open new tabs by using Ctrl+T.

Is there anyway that I can get back to the Ctrl+N option?

Thanks in advance.

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Could you provide more information? Like what version of Firefox are you using?

[Ltangelic]

Could you provide more information? Like what version of Firefox are you using?

[Transcriptionist]

It is the latest version--just upgraded last week. Firefox 3

Edited by Transcriptionist, 01 September 2008 - 10:34 PM.

[Ltangelic]

Are you able to open new window using File>New Window?

[Transcriptionist]

No. I tried that too.

[Ltangelic]

What add-ons do you have with FireFox3?

[Transcriptionist]

I am not so sure. I am not tech savvy.

[Ltangelic]

Ok, try the following:

Open Firefox (Safe mode) and then go to Tools>Add ons and tell me what Plugins you have.

[Transcriptionist]

Adobe acrobat
Java (IM) Platform SE 6 U5
Microsoft DRM-Netscape network object
Microsoft DRM-Netscape plugin
Mozilla default plugin
Real Jukebox NS Plugin
Real player version plugin
Realplayer G2 live connect enable plugin
Realplayer version plugin
Shockwave flash
VLC Media plugin
Windows genuine advantage
Windows media player plugin dynamic link library

Also Yahoo application state plugin is there but it has a red exclamation mark and is not highlighted like the others.

Hope this helps. Sorry I am so dumb.

[Ltangelic]

Disable the following plugins and see if it can open new window in non safe mode.

Real Jukebox NS Plugin
Real player version plugin
Realplayer G2 live connect enable plugin
Realplayer version plugin

[Transcriptionist]

No. Still not working.

[Ltangelic]

I'm thinking your issue is due to plug-in compatibility. Ok, your Java seems to be outdated. Try to update to latest version and remove the current version you have and see if it solves the problem.

[Transcriptionist]

Okay will try that. Thanks for your time and help.

[Ltangelic]

If it still doesn't work after updating Java, try disabling the following Add-Ons as well:

Shockwave flash
VLC Media plugin

If that still can't solve the problem, come back to this thread so someone else can help you.

Edited by Ltangelic, 01 September 2008 - 11:58 PM.

[Transcriptionist]

Still doesn't work. Maybe it is some virus or something? Ctrl+N works with Opera and IE but not with Firefox.

Edited by Transcriptionist, 02 September 2008 - 12:29 AM.