[katokanobi]

I used to have Windows ME with Windows Media Player 9. When I upgraded to Windows XP the media player still worked fine. Then I upgraded to Windows Media Player 10. Now I can't locate or use the media player unless I go to Microsoft Plus Party Mode and I can only use play.

[Advertisements]

have you tried uninstalling media player 10 and reinstalling?

[starjax]

have you tried uninstalling media player 10 and reinstalling?

[katokanobi]

I deleted MP 10 & reinstalled MP 9 ..... nothing!! Deleted MP9 and reinstalled MP 10....still nothing. The shortcut icons do nothing. Clicking on music files to play...nothing. Don't know what to do. The files and folders for the program are all installed....it's just that nothing seems to activate it.

[starjax]

go to start programs and look for the actual program and launch it. media player normally asks for you to agree to a liscense the first time its launched. if you do get it launched go under tools, options. look for file associations and select all. then apply.

Starjax

[katokanobi]

Been there .. done that.....I'm at a total loss.

[starjax]

c:\program files\windows media player\wmplayer.exe

[katokanobi]

If I open the program there nothing happens....See why I'm so confused!!!

[katokanobi]

Should I do a Hi-jack????

[starjax]

yes, post a hijackthis log.

[katokanobi]

Logfile of HijackThis v1.99.1
Scan saved at 5:29:35 PM, on 5/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\csrss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\WINDOWS.000\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS.000\system32\pctspk.exe
C:\Program Files\Analog Devices\SoundMAX\smagent.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\wdfmgr.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS.000\system32\MsPMSPSv.exe
C:\WINDOWS.000\htpatch.exe
C:\WINDOWS.000\SM1BG.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS.000\System32\alg.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpenc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - URLSearchHook: (no name) - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O3 - Toolbar: (no name) - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS.000\htpatch.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS.000\SM1BG.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [WinMX] C:\Program Files\WinMX\WinMX.exe -m
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Win32 Classes -
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1111955523583
O16 - DPF: {6C6A77C7-B4CC-4792-BB9D-5B50A211F69E} (ProductInformation Control) - http://www.iolo.com/...Information.ocx
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.co....cab?10,0,910,0
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS.000\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS.000\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\smagent.exe

[starjax]

Sorry for the slow response.

why don't you look for this log and post the contents here:
c:\windows\wmsetup.log


Starjax

[katokanobi]

Here you are....I wa
[*WMC Logging begun at 2005/5/1 - 16:49:33. Logging at level: '5'. OS is NT. OSVer is 5.1.2600.0.2180. System Lang is 1033. Prev version system is 10.0.0.3802. Setup version 10.00.00.3646.]
Setup commandlines are C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe /P:C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\WMC0000.tmp\mpsetup.exe.
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
Previous setup was incomplete: this setup will run in Reinstall All mode.
=====Updating Install list for UI.
FAILED: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
FAILED: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'DRM.copy'.
GetInstallSizeEstimate for 'drmclien.dll': size: '253688'.
GetInstallSizeEstimate for 'drmstor.dll': size: '95232'.
GetInstallSizeEstimate for 'drmv2clt.dll': size: '527360'.
GetInstallSizeEstimate for 'blackbox.dll': size: '233472'.
GetInstallSizeEstimate for 'msnetobj.dll': size: '141312'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\DRM10.inf': size: '1251064'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
GetInstallSizeEstimate for 'wmadmod.dll': size: '380144'.
GetInstallSizeEstimate for 'wmsdmod.dll': size: '773368'.
GetInstallSizeEstimate for 'wmspdmod.dll': size: '531192'.
GetInstallSizeEstimate for 'wmvdmod.dll': size: '871160'.
GetInstallSizeEstimate for 'wmvadvd.dll': size: '1181944'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\codecs10.inf': size: '3737808'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
GetInstallSizeEstimate for 'wmasf.dll': size: '229376'.
GetInstallSizeEstimate for 'wmidx.dll': size: '150016'.
GetInstallSizeEstimate for 'laprxy.dll': size: '6656'.
GetInstallSizeEstimate for 'qasf.dll': size: '221184'.
GetInstallSizeEstimate for 'logagent.exe': size: '96768'.
GetInstallSizeEstimate for 'wmnetmgr.dll': size: '1027072'.
GetInstallSizeEstimate for 'wmvcore.dll': size: '2362104'.
GetInstallSizeEstimate for 'wmadmoe.dll': size: '712704'.
GetInstallSizeEstimate for 'wmsdmoe2.dll': size: '1116160'.
GetInstallSizeEstimate for 'wmspdmoe.dll': size: '936960'.
GetInstallSizeEstimate for 'wmvdmoe2.dll': size: '999424'.
GetInstallSizeEstimate for 'WMVADVE.DLL': size: '1509376'.
GetInstallSizeEstimate for 'WMDRMNet.dll': size: '290816'.
GetInstallSizeEstimate for 'WMDRMdev.dll': size: '344064'.
Parsing INFSection:'wm.copy.cache'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\WMFSDK10.inf': size: '10002680'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'WMDM.copy'.
GetInstallSizeEstimate for 'MSWMDM.dll': size: '311296'.
GetInstallSizeEstimate for 'MSSCP.dll': size: '360176'.
GetInstallSizeEstimate for 'MsPMSP.dll': size: '169472'.
GetInstallSizeEstimate for 'WMDMPS.dll': size: '34304'.
GetInstallSizeEstimate for 'WMDMLOG.dll': size: '30208'.
GetInstallSizeEstimate for 'cewmdm.dll': size: '161792'.
GetInstallSizeEstimate for 'MsPMSNSv.dll': size: '25088'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\WMDM10.inf': size: '1092336'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'WPD.System'.
GetInstallSizeEstimate for 'uwdf.exe': size: '47104'.
GetInstallSizeEstimate for 'wdfapi.dll': size: '15872'.
GetInstallSizeEstimate for 'wdfmgr.exe': size: '38912'.
GetInstallSizeEstimate for 'wpd_ci.dll': size: '38912'.
GetInstallSizeEstimate for 'wpdconns.dll': size: '61952'.
GetInstallSizeEstimate for 'wpdmtp.dll': size: '114176'.
GetInstallSizeEstimate for 'wpdmtpdr.dll': size: '331776'.
GetInstallSizeEstimate for 'wpdmtpus.dll': size: '66560'.
GetInstallSizeEstimate for 'wpdsp.dll': size: '327680'.
GetInstallSizeEstimate for 'wpdtrace.dll': size: '10752'.
Parsing INFSection:'WPD.Drv'.
GetInstallSizeEstimate for 'wpdusb.sys': size: '18944'.
Parsing INFSection:'CopyINF'.
GetInstallSizeEstimate for 'wpd10.inf': size: '3954'.
GetInstallSizeEstimate for 'wpdmtp.inf': size: '6099'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\WPD10.inf': size: '1082693'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
GetInstallSizeEstimate for 'wmp.dll': size: '5550080'.
GetInstallSizeEstimate for 'asferror.dll': size: '8192'.
GetInstallSizeEstimate for 'wmpdxm.dll': size: '282624'.
GetInstallSizeEstimate for 'wmpasf.dll': size: '135168'.
GetInstallSizeEstimate for 'wmpshell.dll': size: '86016'.
GetInstallSizeEstimate for 'wmploc.dll': size: '3371008'.
GetInstallSizeEstimate for 'wmerror.dll': size: '189440'.
GetInstallSizeEstimate for 'wmpencen.dll': size: '1589760'.
GetInstallSizeEstimate for 'wmpsrcwp.dll': size: '175104'.
GetInstallSizeEstimate for 'Audiodev.dll': size: '480768'.
GetInstallSizeEstimate for 'l3codecp.acm': size: '360448'.
Parsing INFSection:'wm.player.copy'.
GetInstallSizeEstimate for 'wmplayer.exe': size: '73728'.
GetInstallSizeEstimate for 'wmlaunch.exe': size: '122880'.
GetInstallSizeEstimate for 'custsat.dll': size: '28672'.
GetInstallSizeEstimate for 'mpvis.dll': size: '344064'.
GetInstallSizeEstimate for 'migrate.exe': size: '991232'.
GetInstallSizeEstimate for 'wmpband.dll': size: '77824'.
GetInstallSizeEstimate for 'wmpenc.exe': size: '28672'.
Parsing INFSection:'V9Copy.Core'.
GetInstallSizeEstimate for 'eula.txt': size: '12631'.
Parsing INFSection:'V9Copy.Help'.
GetInstallSizeEstimate for 'wmp10.chm': size: '611873'.
GetInstallSizeEstimate for 'wmperr10.chm': size: '89413'.
Parsing INFSection:'V9Copy.INF.NT'.
GetInstallSizeEstimate for 'wmplayer.adm': size: '67456'.
GetInstallSizeEstimate for 'unregmp2.exe': size: '192512'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\WMP10.inf': size: '14869565'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
GetInstallSizeEstimate for 'wmp.ocx': size: '20480'.
GetInstallSizeEstimate for 'wmpcd.dll': size: '20480'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\MPCD10.inf': size: '40960'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
GetInstallSizeEstimate for 'wmpcore.dll': size: '20480'.
GetInstallSizeEstimate for 'wmpui.dll': size: '20480'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\MPSTUB10.inf': size: '40960'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.player.copy'.
GetInstallSizeEstimate for 'setup_wm.exe': size: '819200'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\WMSET10.inf': size: '819200'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.player.copy'.
GetInstallSizeEstimate for 'wmsetsdk.exe': size: '819200'.
GetInstallSizeEstimate for 'msoobci.dll': size: '47616'.
Parsing INFSection:'inf.copy'.
GetInstallSizeEstimate for 'wmsetsdk.inf': size: '892'.
SUCCESS: GetInstallSizeEstimate for 'C:\DOCUME~1\KATOKA~1\LOCALS~1\Temp\IXP000.TMP\wmsetsdk.inf': size: '867708'.
Install denied: a newer version is already on the system.
Install denied: a newer version is already on the system.
Finished updating install list.
nt you to know I truely appreciate your helping.