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help! my internet is so slow


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#16
Artellos

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Your welcome. I hope it stays away.
If it does come back, I would recommend checking your PC on malware.
A recommendation I can give is staying away from hacks, cracks or other files that help you 'cheat' on games as these tend to have malware.

Regards,
Olrik
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#17
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Dear Olrik,
i have tried to do as you told, it worked for a while but the internet began to lag again.
i tried to scan the whole computer with avg 8.0, nothing popped up. other than two generic trogans (9.0)
i scanned my internet connection with speedtest.net and the down decreased to 400 and the down further decreased
to 15! i was, wondering what should i do?
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#18
Artellos

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I Suspect that you have malware on your machine. I suggest you take your log to the malware doctors found in this forum.
Please make sure that you read this before posting anything in the malware forum.

If you're still having problems after the malware doctors declare your log clean feel free to post back here and we'll help you to the best of our knowledge! :)

Regards,
Olrik
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#19
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i have hjt, atf mbam and erunt. i am scanning with mbam but its very lag-ey.
is that normal? ps: the cpu is below 10%
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#20
Artellos

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I'm not a malware helper so I don't really know.
All I know is that the full scan from MBAM can take a while.

Regards,
Olrik
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#21
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wow, i am posting from the desktop now and its loading up fine. 61 malware...
thank you so much, the malwarebytes worked like a charm although it took over
12 hours to scan, it got my internet back up.
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#22
Artellos

Artellos

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I still recommend that you head over to the malware forum. Sometimes 1 cleaner can't get rid of everything.
As I'm not a certified malware helper I wouldn't be able to help you remove all the malware.

Regards,
Olrik
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