[lo6308]

For the past week occasionally when I turn on my computer the welcome screen has an account that I did not create. IUSER_ADMIN....It requires a password that I also did not create and can find none of my usual ones that work. Also, just clicking "enter" does not work.

I Googled it and found that several people are beginning to have problems with the same thing. It must be something new because no one seems to know how to fix the problem.

The only way I can log onto my computer is to reboot in the safe mode, click on my normal administrator icon and use the "Restore System" option.

It works OK for maybe a day, but then the IUSER_ADMIN comes back and I have to go through the reboot all over again.

Does anyone know what the problem is, and how in the world do I get rid of it?

Thanks.

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Hello lo6308...

There are a couple ways to do this with the same result. You need to delete the IUSER_ADMIN account. Boot to Safe Mode and log in to the Administrator account (do not log in to the IUSER_ADMIN account). Once you are logged in, open Control Panel and double click on the User Accounts icon. Select and delete the IUSER_ADMIN account without saving it's contents.

Reboot and see if the problem is resolved.

wannabe1

[wannabe1]

Hello lo6308...

There are a couple ways to do this with the same result. You need to delete the IUSER_ADMIN account. Boot to Safe Mode and log in to the Administrator account (do not log in to the IUSER_ADMIN account). Once you are logged in, open Control Panel and double click on the User Accounts icon. Select and delete the IUSER_ADMIN account without saving it's contents.

Reboot and see if the problem is resolved.

wannabe1