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Can't 'Restore Active Desktop"


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#1
frscon

frscon

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My Sons laptop had a virus. "PCPRIVACY CLEANER" We got rid of it with "STOPZILLA"
Now we can't get back the Active Desktop. Not sure what to do?

Also, when we right click on the screen to get to "Display Properties" we are told "That Feature has been locked out by admin". My son has admin but we can't find where to change the setting.

Also have a question about restoring files from a crashed HD. My forty gig took a virus hit. rebooted and ask for the boot disk. 0 sector seemed to be missing. Is there any shareware or free programs that might pull my files from the 40 gig HD if I slave it to my existing system?

Thanks for the help.
Anybody with trojan or virus problems. STOPZILLA works great.
Frscon
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#2
dsenette

dsenette

    Je suis Napoléon!

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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