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No audio from WMP

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I recently found that WMP10 would not play audio - either from audio only files or the audio from video files. Other media applications (Real Player, Winamp and VLC media Player) work fine, as do the "windows sounds". Obviously, the sound card is OK and not muted etc, and all channels of the windows mixer are "up". I upgraded WMP10 to WMP11, hoping that a fresh install would cure the problem, but it hasn't. If I play an audio file with WMP, the visualisation is active but no sound. Other media apps still work fine.

Device Manager shows no issues at all. OS is XPHome, SP3. SP3 has been installed for some time and everything worked fine, so I don't think it's the cause of this.

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