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Wireless Problem (Internal & External PC card issue)


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#1
truder

truder

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Hello Gentlemen,

I may have 2 issues and hope someone can help.

I have a Gateway laptop computer with an internal wireless card. Recently I have been having difficuly connecting to the internet wireless. (1) My laptop will show a very good connection but I can't access the internet. I spoke with someone who thought the internal card may have a problem with it. I then went out and bought a Netgear 54 Mbps Wireless PC card (WG511 v2) and was able to access the internet. (2) The problem i have now using the external card is that if i let the computer sit idle for any period of time I either lose my connection or the Mbps goes all the way down to 1 not letting me use the internet.

The internet works fine if I connect a cable from my router to the laptop.

Do you think my internal card is bad or is something else wrong? If you can help I would obviously like to only use the internal card only.

Suggestions, Thoughts....

Thanks,

Paul
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#2
happyrock

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first...disconnect the Netgear 54 Mbps Wireless PC card

then...
Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems.

If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network.

Save all your current work, close all open applications, then shut down your computer ...unplug router and modem

Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer

The above steps should take care of your problem

no joy then try this..

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands click on Start.... Run..... type in...CMD ....press enter....to open a command prompt box

Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
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#3
truder

truder

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Thanks for the help.

I have tried both suggestions. Unplugged the router & modem then restarted. Then I did the reset reset.log thing.

Still unable to get on the internet without the card or cable.

Without the card or cable I an getting an excellent connection with 54 mbps but can not get on the internet. With the Card I can get on the internet but after idling for any period of time I either dissconect or the mbps go to 1. Running cable from the router to my laptop I have no problem getting on the internet.

Any more suggestions?

Again, thanks for your help.

Paul
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#4
happyrock

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what firewall are you using...

click start...run... then type in CMD ...press enter

Type in the following commands and press enter after each one

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All then hit Enter...
then CTRL + C...open notepad and paste the results in there..
copy and paste the results in your next post

Edited by happyrock, 26 September 2008 - 07:17 AM.

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