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Black desktop...[CLOSED]


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#1
joshuatree

joshuatree

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Hi, ppl!
This is my first post here, I expect you to understand me because my english is quite basic :tazz:

I have faced the same problem as this user:

http://www.geekstogo...ay_-t16897.html

Now, the last problem to solve is that annoying black-colored desktop with just two options, 'screensaver' and 'configuration'. How can I recover my own desktop again?

Following, there's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 0:59:13, on 02/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Archivos de programa\Analog Devices\SoundMAX\SMTray.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\ARCHIV~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Archivos de programa\VIA\RAID\raid_tool.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Usuario\Mis documentos\mysoft\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Usuario/Mis%20documentos/dned2/dned2.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Usuario/Mis%20documentos/dned2/dned2.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: PDF de Adobe - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Smapp] C:\Archivos de programa\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\ARCHIV~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Archivos de programa\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [POPUPWATCH] C:\Archivos de programa\BulletProofSoft.com\SpywareRemover\popup-watch\PopUpWatch.exe /STARTUP
O4 - Global Startup: Acrobat Assistant.lnk = C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Archivos de programa\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Archivos de programa\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Enviar a &Bluetooth - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Archivos de programa\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Archivos de programa\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: Microsoft AntiSpyware helper - {AB1286A7-DC85-41DF-9EE1-265504260C0C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {AB1286A7-DC85-41DF-9EE1-265504260C0C} - (no file) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Archivos de programa\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bisvccniibsu - Unknown owner - (no file)
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Edited by joshuatree, 03 May 2005 - 04:05 AM.

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#2
joshuatree

joshuatree

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Hi, it's been almost a week and the problem continues... Can anybody give me a clue of what's happening with my 'black' desktop? :tazz: ;)
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#3
Michelle

Michelle

    Malware Removal Goddess

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We can get your desktop back! Just follow these instructions (But I still have to work on your log so you still have to come back!)

Copy EVERYTHING in the code box below and paste it into notepad. Change the "Save As Type" to "All Files" and save it as fix.reg on your desktop. Make sure there is NO blank line above "REGEDIT4":

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"WallpaperStyle"=-
"Wallpaper"=-
"NoDispBackgroundPage"=-
"NoDispAppearancePage"=-

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-
"NoActiveDesktop"=-
"NoSaveSettings"=-
"ClassicShell"=-
"NoThemesTab"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=-

Double-click fix.reg on your desktop. When asked if you want to merge with the registry click YES

Reboot your computer and post a new HijackThis log.
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#4
joshuatree

joshuatree

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HI!!!
Thank you very much for your response. I have done what you said, and I've seen that I have recovered my desktop properties again :tazz:

Here's my new HJT log:




Logfile of HijackThis v1.99.1
Scan saved at 20:57:07, on 09/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Archivos de programa\Analog Devices\SoundMAX\SMTray.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\ARCHIV~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Archivos de programa\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Archivos de programa\VIA\RAID\raid_tool.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Google\Web Accelerator\googlewebaccclient.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Usuario\Mis documentos\mysoft\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Usuario/Mis%20documentos/dned2/dned2.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Usuario/Mis%20documentos/dned2/dned2.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Archivos de programa\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: PDF de Adobe - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Archivos de programa\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Smapp] C:\Archivos de programa\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\ARCHIV~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Archivos de programa\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [POPUPWATCH] C:\Archivos de programa\BulletProofSoft.com\SpywareRemover\popup-watch\PopUpWatch.exe /STARTUP
O4 - Global Startup: Acrobat Assistant.lnk = C:\Archivos de programa\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Archivos de programa\Google\Web Accelerator\GoogleWebAccWarden.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Archivos de programa\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: Enviar a &Bluetooth - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: Microsoft AntiSpyware helper - {AB1286A7-DC85-41DF-9EE1-265504260C0C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {AB1286A7-DC85-41DF-9EE1-265504260C0C} - (no file) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bisvccniibsu - Unknown owner - (no file)
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#5
Michelle

Michelle

    Malware Removal Goddess

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  • 8,928 posts
Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\System32\ole32vbs.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Archivos de programa\Search Maid
C:\Archivos de programa\Virtual Maid
C:\Windows\System32\Log Files
C:\Archivos de programa\Security IGuard

Reboot into normal mode.

1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Right-Click HERE and Save As to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan.
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#6
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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