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USB Ports: Data is Invalid


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#1
StrayBullet

StrayBullet

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Hey sorry I don't know if i've posted this in the wrong forum.

I've got a family member with a Packard Bell Imedia 1705

Whenever he plugs a USB device into any of his USB ports (front and back) he now get an error saying

Cannot install this hardware. An Error Occured when installing this hardware, Data is Invalid


I checked the device manager and the USB Ports seem to be working fine, but next to his COM1 port has a yellow exclamation mark.
Don't know if that has anything to do with it.

I've tried reinstalling the USB drivers which I found on the Packard Bell website.

I wonder what it is, hope you could help.

StrayBullet
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#2
happyrock

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did any usb devices ever work...
what is the OS...include service pack #...
have you tried a usb flash drive yet...
look in the bios and make sure everything usb is enabled...
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#3
StrayBullet

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Yes the USB ports used to work
It runs XP Service Pack 2
No I haven't tried a USB flash drive, though have tried a ipod nano and a phone.
Checked the BIOS, everything is enabled.
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#4
happyrock

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you should have a USB Controller with the word Enhanced on it in Device Manager....do you..
can you borrow a flash drive and see if you can read and write to it...
try uninstalling the packard bell drivers you tried to install...xp SP1 and later do not need them....
you can use the bios to disable the COM port if nothing is connected to it...
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