[darthsmozers]

Delayed Write Failed; Blue Screen Memory Dump; and Black Startup w/ Blinking Cursor: Numerous problems that seem to appear in sequence...

Hello! I am new here. I have a big problem and have read some older threads that seemed genuine and helpful. I hope someone may be able to offer advice for me

Lately I have been having numerous problems with my Acer Aspire 5100 Windows XP Pro laptop. What typically happens is this:

First, the Acer Logo screen loads, then before the Windows XP Startup screen can load, I get the black screen with the blinking cursor. Sometimes, this will sit here with the ever blinking cursor. If that happens, I hold Power to shut it off, then I try again. After a few tries, the blinking cursor screen will last only a few seconds and then go to the Windows XP loading screen, and everything loads OK.

Second, if the XP does start OK, I proceed with whatever I am doing - internet explorer, photoshop (occasionally), Word, Excel ... just basic stuff now. Soon enough, I'll notice sluggish responses from the machine, such as when typing or moving the curser around the screen, just when doing normal things.

Third, if the sluggishness mentioned above happens, I soon get the bubble on the toolbar that says "Delayed Write Failed etc etc etc." At this point, I know my time is limited.

Lastly, if the sluggishness or the Delayed Write Failed bubble occurs, its only a short matter of time before the freaded Blue Screen of Death appears, ever so briefly before the laptop reboots. Since it flashes up so briefly, all I can manage to see is something about a Physical Memory Dump. When this BSOD happens, the reboot goes back to step 1 - either a successful reboot, or the persistant blinking cursor requiring a power-button forced shut-down.

I am at a real loss to know what to do. The laptop is only 2 years old, but it is typically on for 24/7... and it has been dropped from the sofa to the floor a couple of times...

Might anyone be able to help identify the problem? Please keep in mind yes, I am a geek, but I know very little about the innards of the PC, the BIOS, etc...

Thank you very much!
Darthsmozers

Edited by darthsmozers, 11 September 2008 - 08:44 PM.

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try running chkdsk /r
run memtest86 plus

[happyrock]

try running chkdsk /r
run memtest86 plus

[darthsmozers]

try running chkdsk /r
run memtest86 plus

I ran chkdsk just now via windows explorer. It said it would run it after a reboot. Now I am back on windows. I went to the MemTest link you provided, and I don't know what to do. Could you explain for me?

Just got a Delayed Write Failed message.

"Windows was unable to save all data for the file C:\Program Files\HP\hpcoretech\DATA\RegData-1082620740.xml. The data has been lost etc etc. Cursor is moving slowly now, I can tell I'm about to lose my Windows to another random reboot, so I will end this post here.

[happyrock]

first...
Right click My Computer...and then click Properties....Click the Advanced tab....

Under Startup and Recovery... click Settings to open the Startup and Recovery dialog box.

Clear the Automatically restart check box, and OK your way out...

Restart your computer for the settings to take effect.

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

Hpcmpmgr.exe is the HP Framework Component Manager Service Hewlett-Packard Company.
Hpcmpmgr.exe software is installed with HP computers....

you can try reinstalling hpcmpmgr.exe

[darthsmozers]

first...
Right click My Computer...and then click Properties....Click the Advanced tab....

Under Startup and Recovery... click Settings to open the Startup and Recovery dialog box.

Clear the Automatically restart check box, and OK your way out...

Restart your computer for the settings to take effect.

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

Hpcmpmgr.exe is the HP Framework Component Manager Service Hewlett-Packard Company.
Hpcmpmgr.exe software is installed with HP computers....

you can try reinstalling hpcmpmgr.exe

OK I changed the startup and recovery setting. I also re-installed the hpcmpmgr.exe from the HP website.

The HP delayed write failure was just one of many that often appear. Each time, the delayed write is referring to a different file somewhere. Its very random. I think there is a deeper problem to give me a slow response from the computer, a Delayed Write Failure, a blue screen, a restart, and then a black screen w/ blinking cursor... It seems strange.

Edited by darthsmozers, 13 September 2008 - 06:33 AM.

[happyrock]

you should start getting blue screen stop codes...they may give us clues where the problem is...

go to the control panel... administrative tools...event viewer..check the various sections for red errors...report back with what you find there...

[darthsmozers]

"a problem has been detected and windows has shut down to prevent damage to your computer.
a process or thread crucial to system operation has unexpectedly exited or been terminated.
if this is the first time you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps:
check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
if problems continue, disable or remove any newly installed hardware or software. disable bios memory options such as caching or shadowing. if you need to use safemode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select safe mode.
technical information:
*** stop: 0x000000F4 (0x00000003, 0x85491AD8, 0x85491c4c, 0x805D2970)
beginning dump of physical memory."

thats my blue screen.

[darthsmozers]

you should start getting blue screen stop codes...they may give us clues where the problem is...

go to the control panel... administrative tools...event viewer..check the various sections for red errors...report back with what you find there...

red items:

Application:

Date: 9/14/2008
Source:PerfNet
Time: 8:03:05AM
Category: None
Type: Error
Event ID: 2004
User: N/A
Unable to open the Server service. Server performance data will not be returned. Error code returned is in data DWORD 0.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data: Bytes: 0000: 34 00 00 c0 4..À

Date: 9/12/2008
Source: Userenv
Time: 9:21:46PM
Category: None
Type: Warning
Event ID: 1524
User: JASON\Jason
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

WOW! Under "System" there are errors and warnings all over the place!
I'll come and paste some of them:

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 9/14/2008
Time: 8:25:54 AM
User: N/A
Computer: JASON
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 0a a6 01 03 00 00 00 ..¦.....
0028: 7a af 01 00 00 00 00 00 z¯......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 82 02 00 00 00 @..‚....
0040: 00 20 0a 12 80 03 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 30 b5 31 85 ....0µ1…
0058: 00 00 00 00 b8 27 3b 85 ....¸';…
0060: 02 00 00 00 05 d3 80 01 .....Ó€.
0068: 2a 00 01 80 d3 05 00 00 *..€Ó...
0070: 01 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 9/14/2008
Time: 8:25:54 AM
User: N/A
Computer: JASON
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 04 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 85 01 00 c0 -...…..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 0a a6 01 03 00 00 00 ..¦.....
0028: 7a af 01 00 00 00 00 00 z¯......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 82 02 00 00 00 @..‚....
0040: ff 20 0a 12 8c 03 20 40 ÿ ..Œ. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 30 b5 31 85 ....0µ1…
0058: 00 00 00 00 b8 27 3b 85 ....¸';…
0060: 02 00 00 00 05 d3 80 01 .....Ó€.
0068: 2a 00 01 80 d3 05 00 00 *..€Ó...
0070: 01 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Warning
Event Source: Fastfat
Event Category: None
Event ID: 50
Date: 9/14/2008
Time: 8:25:52 AM
User: N/A
Computer: JASON
Description:
{Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 00 04 00 02 00 58 00 ......X.
0008: 00 00 00 00 32 00 04 80 ....2..€
0010: 00 00 00 00 85 01 00 c0 ....…..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 85 01 00 c0 …..À



I AM SEEING LOTS OF THE ONE BELOW:
Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 9/14/2008
Time: 8:25:48 AM
User: N/A
Computer: JASON
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 04 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 85 01 00 c0 -...…..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 8a d1 05 03 00 00 00 .ŠÑ.....
0028: fa ad 01 00 00 00 00 00 ú­......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 82 02 00 00 00 @..‚....
0040: ff 20 0a 12 8c 03 20 40 ÿ ..Œ. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 78 73 48 85 ....xsH…
0058: 00 00 00 00 c8 b6 63 85 ....ȶc…
0060: 02 00 00 00 c5 e8 82 01 ....Åè‚.
0068: 2a 00 01 82 e8 c5 00 00 *..⏁..
0070: 01 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



some more:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/14/2008
Time: 8:03:37 AM
User: N/A
Computer: JASON
Description:
The Cyberlink RichVideo Service(CRVS) service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/14/2008
Time: 8:03:37 AM
User: N/A
Computer: JASON
Description:
The eLock2FSCTLDriver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/14/2008
Time: 8:03:37 AM
User: N/A
Computer: JASON
Description:
The eLock2BurnerLockDriver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


more of the paging one....

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 9/13/2008
Time: 11:49:32 PM
User: N/A
Computer: JASON
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 ea b9 40 03 00 00 00 .ê¹@....
0028: af 40 00 00 00 00 00 00 ¯@......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 82 02 00 00 00 @..‚....
0040: 00 20 0a 12 80 03 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 20 46 4e 84 .... FN„
0058: 00 00 00 00 e8 da 4e 84 ....èÚN„
0060: 02 00 00 00 f5 5c a0 01 ....õ\ .
0068: 2a 00 01 a0 5c f5 00 00 *.. \õ..
0070: 10 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........




Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/13/2008
Time: 11:46:29 PM
User: N/A
Computer: JASON
Description:
The eLock2FSCTLDriver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/13/2008
Time: 11:46:29 PM
User: N/A
Computer: JASON
Description:
The eLock2BurnerLockDriver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Warning
Event Source: Fastfat
Event Category: None
Event ID: 50
Date: 9/11/2008
Time: 7:02:19 PM
User: N/A
Computer: JASON
Description:
{Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 00 04 00 02 00 58 00 ......X.
0008: 00 00 00 00 32 00 04 80 ....2..€
0010: 00 00 00 00 85 01 00 c0 ....…..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 85 01 00 c0 …..À




The paging operation message seems to happen constantly.... the eLock seems to happen frequently.

Edited by darthsmozers, 14 September 2008 - 06:34 AM.

[123Runner]

With all the errors you are having, I would back up all the data you want to keep (if you haven't done any backups already).

What hard drive is in the laptop? Don't know, then run everest from my signature. Expand to physical drives to get that info.

Go to the HD manufacturer site. LIST OF SITES FOUND HERE.
Run the diagnostics for that drive to verify the drive is good.

[happyrock]

EDIT...I also suspect the hard drive is dead or dying

you said you ran chkdsk /r...did it report any errors when it ran...did it go thru all 5 stages...
you also said you ran memtest..with no errors


you need to run sfc /scannow...
if you don't have a xp cd you will have to borrow one from a friend or coworker...
it has to be the same flavor of xp you have installed...IE: if you have xp pro...the one you borrow has to be xp pro

How to use Scannow sfc...

The main reason for using this utility is when you suspect there may be a problem with a Windows XP system file.

Perhaps you get a dialog box appear informing you of a problem with a .dll file, or your program will just not load! It is therefore worth checking to see if there are any corrupt system files using scannow sfc.

To do this click on start...run...then type in...sfc /scannow

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

Edited by happyrock, 14 September 2008 - 06:58 AM.

[darthsmozers]

EDIT...I also suspect the hard drive is dead or dying

you said you ran chkdsk /r...did it report any errors when it ran...did it go thru all 5 stages...
you also said you ran memtest..with no errors


you need to run sfc /scannow...
if you don't have a xp cd you will have to borrow one from a friend or coworker...
it has to be the same flavor of xp you have installed...IE: if you have xp pro...the one you borrow has to be xp pro

How to use Scannow sfc...

The main reason for using this utility is when you suspect there may be a problem with a Windows XP system file.

Perhaps you get a dialog box appear informing you of a problem with a .dll file, or your program will just not load! It is therefore worth checking to see if there are any corrupt system files using scannow sfc.

To do this click on start...run...then type in...sfc /scannow

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

thank you for the suggestions. i will try them!

I decided to run chkdsk via start>run rather than windows explorer. here is what it says after chkdsk/v c


100 percent completed.
File and folder verification is complete.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
56,294,048 KB total disk space.
2,618,720 KB in 1,471 hidden files.
233,824 KB in 7,174 folders.
16,835,840 KB in 99,598 files.
36,605,632 KB are available.

32,768 bytes in each allocation unit.
1,759,189 total allocation units on disk.
1,143,926 allocation units available on disk.
The \Documents and Settings\Jason Smolinski\c file was not found.

C:\Documents and Settings\Jason Smolinski>

i dont know if i did it right, but could someone tell me what they think of the output?

Thanks!!

[happyrock]

Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

this time run chkdsk /f/r....and do it from the recovery console...

If you do not have a windows xp disk, download the following file: rc.iso....go here..

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....

then type chkdsk /f/r


if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. click on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

[darthsmozers]

Just a quick reply, I did the chkdsk /r and here is the event log:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 9/15/2008
Time: 7:10:18 AM
User: N/A
Computer: JASON
Description:
Checking file system on C:
The type of the file system is FAT32.

A disk check has been scheduled.
Windows will now check the disk.
Volume Serial Number is 77A6-208E
Convert lost chains to files (Y/N)? Yes
32 KB in 1 recovered files.
Windows is verifying free space...
Free space verification is complete.
Windows has made corrections to the file system.
56294048 KB total disk space.
2618144 KB in 1464 hidden files.
233856 KB in 7175 folders.
16841344 KB in 99747 files.
36600672 KB are available.

32768 bytes in each allocation unit.
1759189 total allocation units on disk.
1143771 allocation units available on disk.


For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



i dont see anything useful in there...do you?

also, my hard drive appears to be in two sections: C drive and D drive. should i be running the chkdsk on both sections? (are these technically called partitions?)

Off to search for the XP disc that came with my laptop...

[happyrock]

I assume you meant /f/r and not just /r

[darthsmozers]

No, just R, as found on this page:
http://www.pcstats.c...t...1583&page=5

From the command prompt, type 'chkdsk /v (the drive letter you wish to check):' and hit ENTER. CHKDSK will do a quick scan of the drive, then inform you if it found any errors.

Now run 'chkdsk /R (same drive letter): to perform a full surface scan for bad sectors and fix any errors. Chances are you will be requested to restart the computer in order to carry this out, since the utility needs exclusive access to the disk in order to do a surface scan and fix errors.

Once you have restarted and CHKDSK has carried out the surface scan, Windows will boot normally. For a log of the results, right-click 'my computer' and select 'manage,' then open up 'event viewer\applications'.

Look for the most recent event from the 'winlogon' source and double click it to open the log. All the details about the operation CHKDSK just performed, including any bad sectors found, will be in here.