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Sound problem!


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#1
bito

bito

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I have installed Realtek HD audio definiton and each time when i turn on icon RTHDCPL happens nothing...and when i turn the RTLCPL icon it shows some kind of error where wrotes EQ intial Fail,when i press ok button shows me some other Realtek sound manager where wrotes:EAccessViolation...
Here are my computer specs:
Manufacturer:
GBT___
Processor:
AMD Athlon™ 64 X2 Dual Core Processor 3600+, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory:
1024MB RAM
Hard Drive:
136 GB
Video Card:
NVIDIA GeForce 7600 GT
Monitor:
Plug and Play Monitor
Sound Card:
Speakers/Headphones:
Keyboard:
USB Root Hub
Mouse:
USB Root Hub
Mouse Surface:
Operating System:
Windows XP Professional (5.1, Build 2600) Service Pack 3, v.3264 (2600.xpsp.071130-1427)..
So please help me becouse i am trying to solve this problem for about a week...if you need some more informations just ask me..thanks:)
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#2
starjax

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You can try updating the sound driver for you system.

Alternatively you can visit this site: http://www.realtek.c...mp;DownTypeID=3
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#3
bito

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how to update sound driver??
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#4
starjax

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Ok, I see what the issue is. I need some more info:

please download WinAudit
Once downloaded, please install.

Please view the flash video on how to use WinAudit

After the audit has finished, please click the + symbol next to HARDWARE DEVICES and then the + symbol next to SOUND VIDEO AND GAME CONTROLLERS. Then they will have to click on the item listed under SOUND, VIDEO AND GAME CONTROLLERS. On the left side of the screen You will see the information pertaining to your Sound Card.

Optionally you could save the audit and attach the report in your next post.
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#5
bito

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Sound, video and game controllers

Audio Codecs

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Audio Codecs |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMACM |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Legacy Audio Drivers

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Legacy Audio Drivers |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMDRV |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Legacy Video Capture Devices

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Legacy Video Capture Devices |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMVCD |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Media Control Devices

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Media Control Devices |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMMCI |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Video Codecs

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Video Codecs |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMVID |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Storage volumes

Generic volume

---------------------------------------------------------------------------------------------------
| Item | Value |
---------------------------------------------------------------------------------------------------
| Device Type | Storage volumes |
| Device Name | |
| Description | Generic volume |
| Manufacturer | Microsoft |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {71A27CDD-812A-11D0-BEC7-08002BE2092F} |
| Device ID | STORAGE\VOLUME\1&30A96598&0&SIGNATUREF32DF32DOFFSET1FBD297800LENGTH69AEBF400 |
---------------------------------------------------------------------------------------------------




--------------------------------------------------------------------------------

Generic volume

----------------------------------------------------------------------------------------------
| Item | Value |
----------------------------------------------------------------------------------------------
| Device Type | Storage volumes |
| Device Name | |
| Description | Generic volume |
| Manufacturer | Microsoft |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {71A27CDD-812A-11D0-BEC7-08002BE2092F} |
| Device ID | STORAGE\VOLUME\1&30A96598&0&SIGNATUREF32DF32DOFFSET7E00LENGTH1FBD287C00 |
----------------------------------------------------------------------------------------------




--------------------------------------------------------------------------------

System devices

ACPI Fixed Feature Button

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ACPI Fixed Feature Button |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\FIXEDBUTTON\2&DABA3FF&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

ACPI Power Button

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ACPI Power Button |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0C0C\2&DABA3FF&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Direct memory access controller

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | Direct memory access controller |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0200\3&2411E6FE&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Extended IO Bus

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | Extended IO Bus |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0A06\3&473F1A46&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

ISAPNP Read Data Port

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ISAPNP Read Data Port |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ISAPNP\READDATAPORT\0 |
-------------------------------------------------------------


Here are the things about Sound,etc.if you need some more informations just say..thank you
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#6
starjax

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is this a custom built system or a Dell / HP like system? If its like a dell system please list the make and model.
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#7
bito

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i know that i am boring but i cnt exectly undrestand what are you talking about..so can you just refrom the question:shy: :)
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#8
starjax

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who makes your computer?

Please go to WinAudit and Save the audit. When you reply to this post, please attach the full audit to this post. When replying, you can add the attachement by the "manage attachements" feature located just below and right of the dialogue box.

The information that i need is found under the "system overview" section.
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#9
bito

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ok here you go

Attached Files


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#10
bito

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ty on your time
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#11
starjax

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ok, the html file didn't work. Try again. When you go to save, full down the menu for file type and select adobe pdf.
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#12
bito

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yes i did that but it has 33 mb and allowed size of a single upload size is 500k..
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#13
starjax

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wow!

ok, lets try this:

1) go to start, run and enter dxdiag
2) give it a bit to run. When it pops up, click the Save Information button at the bottom
3) make a note of where you save the text file.
4) attach it in your next reply.
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#14
bito

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ok here it is :)..once again ty^^

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#15
bito

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Is it working now? :) :)
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