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Sound problem!

Started by bito , Sep 12 2008 03:47 AM

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#1
bito
Posted 12 September 2008 - 03:47 AM

bito

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I have installed Realtek HD audio definiton and each time when i turn on icon RTHDCPL happens nothing...and when i turn the RTLCPL icon it shows some kind of error where wrotes EQ intial Fail,when i press ok button shows me some other Realtek sound manager where wrotes:EAccessViolation...
Here are my computer specs:
Manufacturer:
GBT___
Processor:
AMD Athlon™ 64 X2 Dual Core Processor 3600+, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory:
1024MB RAM
Hard Drive:
136 GB
Video Card:
NVIDIA GeForce 7600 GT
Monitor:
Plug and Play Monitor
Sound Card:
Speakers/Headphones:
Keyboard:
USB Root Hub
Mouse:
USB Root Hub
Mouse Surface:
Operating System:
Windows XP Professional (5.1, Build 2600) Service Pack 3, v.3264 (2600.xpsp.071130-1427)..
So please help me becouse i am trying to solve this problem for about a week...if you need some more informations just ask me..thanks:)
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#2
starjax
Posted 15 September 2008 - 11:12 PM

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You can try updating the sound driver for you system.

Alternatively you can visit this site: http://www.realtek.c...mp;DownTypeID=3
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#3
bito
Posted 16 September 2008 - 10:43 AM

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how to update sound driver??
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#4
starjax
Posted 16 September 2008 - 11:28 AM

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Ok, I see what the issue is. I need some more info:

please download WinAudit
Once downloaded, please install.

Please view the flash video on how to use WinAudit

After the audit has finished, please click the + symbol next to HARDWARE DEVICES and then the + symbol next to SOUND VIDEO AND GAME CONTROLLERS. Then they will have to click on the item listed under SOUND, VIDEO AND GAME CONTROLLERS. On the left side of the screen You will see the information pertaining to your Sound Card.

Optionally you could save the audit and attach the report in your next post.
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#5
bito
Posted 17 September 2008 - 10:13 AM

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Sound, video and game controllers

Audio Codecs

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Audio Codecs |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMACM |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Legacy Audio Drivers

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Legacy Audio Drivers |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMDRV |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Legacy Video Capture Devices

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Legacy Video Capture Devices |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMVCD |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Media Control Devices

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Media Control Devices |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMMCI |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Video Codecs

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | Sound, video and game controllers |
| Device Name | |
| Description | Video Codecs |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2535.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E96C-E325-11CE-BFC1-08002BE10318} |
| Device ID | ROOT\MEDIA\MS_MMVID |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Storage volumes

Generic volume

---------------------------------------------------------------------------------------------------
| Item | Value |
---------------------------------------------------------------------------------------------------
| Device Type | Storage volumes |
| Device Name | |
| Description | Generic volume |
| Manufacturer | Microsoft |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {71A27CDD-812A-11D0-BEC7-08002BE2092F} |
| Device ID | STORAGE\VOLUME\1&30A96598&0&SIGNATUREF32DF32DOFFSET1FBD297800LENGTH69AEBF400 |
---------------------------------------------------------------------------------------------------




--------------------------------------------------------------------------------

Generic volume

----------------------------------------------------------------------------------------------
| Item | Value |
----------------------------------------------------------------------------------------------
| Device Type | Storage volumes |
| Device Name | |
| Description | Generic volume |
| Manufacturer | Microsoft |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.0 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {71A27CDD-812A-11D0-BEC7-08002BE2092F} |
| Device ID | STORAGE\VOLUME\1&30A96598&0&SIGNATUREF32DF32DOFFSET7E00LENGTH1FBD287C00 |
----------------------------------------------------------------------------------------------




--------------------------------------------------------------------------------

System devices

ACPI Fixed Feature Button

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ACPI Fixed Feature Button |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\FIXEDBUTTON\2&DABA3FF&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

ACPI Power Button

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ACPI Power Button |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0C0C\2&DABA3FF&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Direct memory access controller

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | Direct memory access controller |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0200\3&2411E6FE&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

Extended IO Bus

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | Extended IO Bus |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ACPI\PNP0A06\3&473F1A46&0 |
-------------------------------------------------------------




--------------------------------------------------------------------------------

ISAPNP Read Data Port

-------------------------------------------------------------
| Item | Value |
-------------------------------------------------------------
| Device Type | System devices |
| Device Name | |
| Description | ISAPNP Read Data Port |
| Manufacturer | (Standard system devices) |
| Location | |
| Driver Provider | Microsoft |
| Driver Version | 5.1.2600.3264 |
| Driver Date | 7-1-2001 |
| Status Code | 0 |
| Status Message | OK |
| Class Guid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
| Device ID | ISAPNP\READDATAPORT\0 |
-------------------------------------------------------------


Here are the things about Sound,etc.if you need some more informations just say..thank you
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#6
starjax
Posted 17 September 2008 - 02:13 PM

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is this a custom built system or a Dell / HP like system? If its like a dell system please list the make and model.
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#7
bito
Posted 18 September 2008 - 05:11 AM

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i know that i am boring but i cnt exectly undrestand what are you talking about..so can you just refrom the question:shy: :)
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#8
starjax
Posted 18 September 2008 - 06:47 AM

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who makes your computer?

Please go to WinAudit and Save the audit. When you reply to this post, please attach the full audit to this post. When replying, you can add the attachement by the "manage attachements" feature located just below and right of the dialogue box.

The information that i need is found under the "system overview" section.
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#9
bito
Posted 18 September 2008 - 07:45 AM

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ok here you go

Attached Files


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#10
bito
Posted 18 September 2008 - 07:46 AM

bito

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ty on your time
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#11
starjax
Posted 18 September 2008 - 12:13 PM

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ok, the html file didn't work. Try again. When you go to save, full down the menu for file type and select adobe pdf.
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#12
bito
Posted 19 September 2008 - 05:38 AM

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yes i did that but it has 33 mb and allowed size of a single upload size is 500k..
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#13
starjax
Posted 19 September 2008 - 05:45 AM

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wow!

ok, lets try this:

1) go to start, run and enter dxdiag
2) give it a bit to run. When it pops up, click the Save Information button at the bottom
3) make a note of where you save the text file.
4) attach it in your next reply.
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#14
bito
Posted 19 September 2008 - 08:46 AM

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ok here it is :)..once again ty^^

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#15
bito
Posted 20 September 2008 - 03:58 AM

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Is it working now? :) :)
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