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Trojan-spy.html.smitfraud.c

Started by Jmboud , May 01 2005 06:15 PM

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#1
Jmboud

Posted 01 May 2005 - 06:15 PM

New Member

Member
7 posts

This is my first posting, but I have read many of the others listed. I followed all instructions including: As-aware, CW Shredder, and Trend Housecall. I have a blue screen with white text stating

"A fatal error in IE has occured at 0028:C0011E36 in VXD VMM (01) + 00010E36. Error was caused by Trojan-spy.html.smitfraud.c

*System cannot function in normal mode. Please check security settings.

*Scan your PC with any reliable antivirus/spyware remover program to fix the problem."

I am able to access the internet and run my programs, slowly, but they still run. I do have about 20 unwanted icons that I can't delete (they return once I finish deleting all of them): online gaming, party poker, pharmacy, etc.

I finally did the hijack this, here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 6:49:31 PM, on 5/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\spoolsv.exe
C:\WIN\Explorer.EXE
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WIN\system32\pctspk.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\WinAntiVirus 2005 Pro\cs_srv.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\WIN\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jackie\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WIN\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.c...ers/play365.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WIN\system32\pctspk.exe

#2
Guest_nommork_*

Posted 01 May 2005 - 06:54 PM

Guest

It appears like a SMITFRAUD problem so:

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!
Print these instructions

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES http://www.xtra.co.n...1916458,00.html

Press CTRL ALT DELETE to open Windows Task Manger. Click on the Processes tab and end the following processes:

C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe

Exit Task Manager.

*Click Here http://www.geekstogo...n=download&id=4 to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure! I would just copy each file path and paste it in the field) MAKE SURE TO ENTER ALL FILE PATHS!:

C:\wp.exe
C:\wp.bmp
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe

Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered press the YES button at both prompts so that your computer restarts. If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

*Download and install Registrar Lite version 2.00 http://www.resplendence.com/download
*Double click the purple Registrar Lite icon on your desktop.
*Copy the line below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

*Click the "Go" button.
*It will take you into the "Policies" folder.
*Locate the "System" folder (in the right panel)
*If found, right-click on the System folder and go to Delete
*Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

1.) Download the Hoster from HERE <http://www.funkytoad...oad/hoster.zip> Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Download: http://www.mvps.org/.../DelDomains.inf
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp! http://www.greyknigh...spy/Cleanup.exe

4.) Run this online virus scan: ActiveScan http://www.pandasoft...com/activescan/ - Save the results from the scan!

Post a new HiJackThis log.

#3
Jmboud

Posted 02 May 2005 - 01:25 PM

New Member

Topic Starter
Member
7 posts

Thanks for the help! I did all of the steps listed. I got to the last one, pandasoftware, ran the online scan and tried to run the report. It said 4 infected items were found and deleted, but I wasn't able to print the report. I keep getting a pop-up coming in and it won't let me go back to the online scan. This happened 3 times so far.

All of the other steps worked fine. Is there another report I can post here in order to do a check-up? I no longer have a blue screen, just a plain black one this time. I do still have the unwanted icons, again trying to delete them just makes them come back! Also, when I am online, I am often sent to sites I am not choosing to go.

Thanks again, any advice???

#4
Guest_nommork_*

Posted 03 May 2005 - 05:20 PM

Guest

Run at least two of these anti-spyware programs

Make sure all defintion files are up to date for all programs

Microsoft WIndows Anti-spyware
http://www.microsoft...re/default.mspx

Ad-aware se
http://www.lavasoft....ftware/adaware/

For Ad-ware se run a Full System Scan and ADS scan

Spysweeper
http://www.webroot.com

Ewido
http://www.ewido.net

Run at least two of the online AV scans:
http://www.trojanhunter.com/ Trojan hunter
http://www.pandasoft...n_principal.htm Panda Active Scan
http://housecall.trendmicro.com/ House Call (Trend Micro)
http://www.bitdefend...can/licence.php BitDefender Free OnlineVirus Scan
http://support.f-sec.../home/ols.shtml F-Secure Free OnlineVirus Scan
http://security.syma...IHKERRDTIPOKYJL Symantec Security Scan & Virus Detection
http://www.ravantivirus.com/scan/ RAV AntiVirus Online VirusScan
http://us.mcafee.com....asp?catid=free McAfee Antivirus scan
http://www.virus112....an_registration Danish Antivirus scan
http://support.f-sec.../home/ols.shtml F-SecureAntivirus scan

Post a new HJT log file

#5
Jmboud

Posted 04 May 2005 - 07:34 PM

New Member

Topic Starter
Member
7 posts

I ran the Microsoft WIndows Anti-spyware and the Ad-aware se. I also did the trojan hunter, trend micro, and mcafee av scans. Here is the latest log.

I still have the unwanted icons and the constant pop-ups. A new warning came up stating: _WinSterHJK v.2011 accessed through ports -3128 and -8080, not sure what that all means.

Thanks again for all of your help!

Logfile of HijackThis v1.99.1
Scan saved at 8:28:06 PM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\csrss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\spoolsv.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WIN\system32\pctspk.exe
C:\WIN\Explorer.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\WinAntiVirus 2005 Pro\cs_srv.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\WIN\System32\wuauclt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jackie\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WIN\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.c...ers/play365.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WIN\system32\pctspk.exe

#6
Guest_nommork_*

Posted 04 May 2005 - 07:39 PM

Guest

You may need to be in Safe Mode to find it or use My Computer/Windows Explorer and activate "Show Hidden/System Files" Show Hidden and System files:
http://service1.syma...x&osv=&osv_lvl=

Clean out these folders
* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".
MAy want to use CCleaner
Please follow the instructions below if you wish to remove the offending items

Do NOT connect to the internet for the following
Close all windows
Open HJT and scan
Place checkmark(s) beside the entries below, once all entries have been checked press Fixed Check
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
O9 - Extra button: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3A85B1C9-5E58-464E-8FDD-94AC973DF840} - (no file) (HKCU)
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.c...ers/play365.cab

Reboot
Repost a new HJT log file

Make sure these folders or files are deleted

Edited by nommork, 04 May 2005 - 07:40 PM.

#7
Jmboud

Posted 06 May 2005 - 10:09 AM

New Member

Topic Starter
Member
7 posts

Thank you for your continued help, this is just so frustrating. I tired your suggestions 3 times and still can't remove the first item from the hjt log (newgenlook.com).

Even when I am not online, the internet will pop up, always on newgenlook.com.

Here is the latest log, any further help???

Logfile of HijackThis v1.99.1
Scan saved at 11:07:13 AM, on 5/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\csrss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\spoolsv.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WIN\Explorer.EXE
C:\WIN\system32\pctspk.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\WinAntiVirus 2005 Pro\cs_srv.exe
C:\WIN\System32\wuauclt.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareUpdater.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jackie\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WIN\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WIN\system32\pctspk.exe

#8
Guest_nommork_*

Posted 06 May 2005 - 11:58 AM

Guest

Try in Safe Mode and not connected to the internet

#9
Jmboud

Posted 09 May 2005 - 10:27 AM

New Member

Topic Starter
Member
7 posts

I tried it again in safe mode, disconnected from the internet. I was still unable to get rid of the RO-HKCU\software\microsoft\internetexplorer\main,start page=http://www,newgenlook.info/ad.ad0278[/B] in the hjt log.

Here is the latest log, any other suggestions? Thanks for your help.

Logfile of HijackThis v1.99.1
Scan saved at 10:33:55 AM, on 5/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\csrss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\spoolsv.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WIN\system32\pctspk.exe
C:\WIN\Explorer.EXE
C:\WIN\System32\wuauclt.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinAntiVirus 2005 Pro\cs_srv.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinAntiVirus 2005 Pro\Updater.exe
C:\Documents and Settings\Jackie\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WIN\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WIN\system32\pctspk.exe

#10
Guest_nommork_*

Posted 09 May 2005 - 05:10 PM

Guest

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!
Print these instructions

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES http://www.xtra.co.n...1916458,00.html

Press CTRL ALT DELETE to open Windows Task Manger. Click on the Processes tab and end the following processes:

C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe

Exit Task Manager.

*Click Here http://www.geekstogo...n=download&id=4 to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure! I would just copy each file path and paste it in the field) MAKE SURE TO ENTER ALL FILE PATHS!:

C:\wp.exe
C:\wp.bmp
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe

Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered press the YES button at both prompts so that your computer restarts. If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

*Download and install Registrar Lite version 2.00 http://www.resplendence.com/download
*Double click the purple Registrar Lite icon on your desktop.
*Copy the line below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

*Click the "Go" button.
*It will take you into the "Policies" folder.
*Locate the "System" folder (in the right panel)
*If found, right-click on the System folder and go to Delete
*Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

1.) Download the Hoster from HERE <http://www.funkytoad...oad/hoster.zip> Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Download: http://www.mvps.org/.../DelDomains.inf
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp! http://www.greyknigh...spy/Cleanup.exe

4.) Run this online virus scan: ActiveScan http://www.pandasoft...com/activescan/ - Save the results from the scan!

Remove this line with HJT
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/

Post a new HiJackThis log.

#11
Jmboud

Posted 22 May 2005 - 09:13 PM

New Member

Topic Starter
Member
7 posts

Thank you for your continued help. This was the first chance I had to try your suggestions. I did everything up until the online scan, "activescan." However, after 3 attempts, I was unable to complete the scan. The first one I did (only the hard drive) resulted in no viruses. But, when I tried a whole computer scan, I kept getting interrupted by popups. This is my contined problem, I can't do anything online without being interrupted. I went on to the hjt but was unable to remove the one item. Once I would check it the following would appear: "Fix 1 selected items? This will premanently delete and/or repair what you selected, unless you make a backup. Yes No" When I click yes everything is cleared (only the first item is checked), yet doesn't really get rid of it. Here is the latest log, I don't think anything has changed. Thanks again!

Logfile of HijackThis v1.99.1
Scan saved at 10:01:21 PM, on 5/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\csrss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\spoolsv.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WIN\system32\pctspk.exe
C:\WIN\Explorer.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinAntiVirus 2005 Pro\cs_srv.exe
C:\WIN\System32\wuauclt.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Documents and Settings\Jackie\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WIN\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [yea] C:\WIN\System32\yea.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\RunOnce: [CleanUp!] C:\PROGRA~1\CleanUp!\CleanUp.exe /WindowsRestart
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WIN\system32\pctspk.exe

#12
Guest_nommork_*

Posted 23 May 2005 - 04:46 PM

Guest

Please save HJT in its own separate folder and not teh desktop

You may need to be in Safe Mode to find it or use My Computer/Windows Explorer and activate "Show Hidden/System Files" Show Hidden and System files:
http://service1.syma...x&osv=&osv_lvl=

Please follow the instructions below if you wish to remove the offending objects from your machine

The first step to clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):
* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested. In Windows 98*admin you can also go to IE, Tools, Internet Options, Temproary Internet Files section, Delete Files and check Off Line Content
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

You may want to use CCleaner found here http://www.ccleaner.com

HJT
Do NOT connect to the internet for the following
Close all windows
Open HJT and scan
If you wish to remove these entries then place checkmark(s) beside the entries below, once all entries have been checked press Fixed Check. Entry in blue looks suspicious if you recognize it then do not remove it
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0278/
O4 - HKLM\..\Run: [yea] C:\WIN\System32\yea.exe
O15 - Trusted Zone: http://www.neededware.com

Reboot
Repost a new HJT log file

Confirm these folders or files are deleted