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Unable to reinstall audio drive


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#1
xKiseki

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Difficulty with computer after reinstalling Windows XP OS. I was unable to reinstall my audio drivers. Does anyone have any tips for me?

Thank you.

__Edit

I forgot to mention that I did go to the Dell support site and attempt to download drivers that are compatible with my computer but I kept getting error messages. I entered my tag so the drivers should be the correct ones but I still get error messages.

Edited by xKiseki, 15 September 2008 - 09:19 AM.

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#2
The Admiral

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When you download the drivers from the Dell Support site, you need to remove the sound driver from Device Manager, uninstall the software, reboot, cancel the Found New Hardware wizard, then install the driver.
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#3
xKiseki

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I uninstalled like you told me to and attempted to reinstall the driver and it still doesn't work. The troubleshoot in Dell Support doesn't seem to be helping me either. Have any suggestions? THanks.
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#4
The Admiral

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Hmmmm... what model computer do you have, and what error message are you getting?
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#5
xKiseki

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When I try to install, it says "exit error: this system does not support the driver you are trying to install"

i downloaded the driver from the site with my servicetag plugged in so I'm not sure why it wouldn't be compatible.

I have an inspiron e1505

Edited by xKiseki, 15 September 2008 - 11:21 PM.

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#6
Broni

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Which driver did you get?

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#7
xKiseki

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sigmatel
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#8
Broni

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Try second Creative (recommended one)
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#9
xKiseki

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"No supported device found" is what I got when I tried to install the recommended one. I tried to install the sigmatel is because i had that before i reformatted my computer. what should i try next?
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#10
Broni

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Is any audio driver listed in Device Manager?
If so, did you uninstall it, first?
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#11
xKiseki

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I don't see any audio drivers listed, just codecs.
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#12
The Admiral

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Are there any other bangs in Device Manager?

Did you install the Notebook System Software (under Utilities) and the chipset (Intel), in that order?
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#13
warriorscot

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Easy way to do this, grab PC wizard from the link in my sig, find out what chipset you have for sound then go to its manufacturer and get the drivers from then and skip the middleman(dell).
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#14
xKiseki

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is it possible i reinstalled drivers out of order and that's why i can't fix it?
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#15
The Admiral

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It could be. You must have NSS first, then chipset, then whatever you want. And audio has to come before modem.
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