He also doesn't have the HP disk with windows xp that came with the computer but has access to a disk from a Dell computer with windows xp if it can be used?
He told me he tried using the CD to boot up the system by pressing F10 and received this error message.
file\i386\biosinfo.inf can not be loaded error code 32768
If anyone has any ideas as to what he might be able to do to get his system up and running please let me know so I can pass the information along to him thank you
PS he is a computer beginner so the easier the instructions the better