So I called a local computer tech help business and they sent someone out. While I was out, my girlfriend showed him to my computer and explained the problem. He scoffed at TrendMicro and their products and told her that it was a terrible program. He proceeded to turn off the application and download AVG (similar program, free) because it was "far superior."
Well, superior it may be, but it is consistently at the top of my resource list for using the most memory. Everything is slower - even opening msconfig takes about 15 seconds where it was instant before. This is not an old machine, and the performance degredation has been 100% concurrent with this new "superior" software.
#1: Super annoying that a tech guy disabled a program I pay for and dismissed it as a stupid program
#2 (and the real issue): Has anyone ever run into this slowdown with AVG?
#3: Thoughts on AVG vs TrenMicro?
I've never had a problem with TM before and I've used their security suite for the last 4 or 5 years. This trojan slipping through has been really annoying and the fact that they don't have any tool to remove it is less than impressive... On my other computer (which became infected the next day) I used a tool from Symantec to get rid of it, which worked fine (in case anyone else encounters this).
Should I dump AVG if I even suspect it of being the slowdown culprit, or is it truly superior to TM (which never caused a resource problem, ever)?
Sorry for including a bit of a rant. I'm really annoyed by this particular tech.
Edited by fowlermj, 16 September 2008 - 10:41 AM.