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need HELP CANNOT ACTIVATE DESKTOP(VIRUS I THINK)


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#1
thomas2009

thomas2009

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Think i have a serious virus and desktop turned white and cannot activate back and have been getting this erro message (privacy_danger/index.htm) can someone help me please
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#2
Troy

Troy

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Hi there,

For help removing a virus, you'll want to head to the Malware section of this forum.

Specifically, follow all the instructions in this link (click here).

Step 5 will explain how you post a log. Make sure you start a new topic in the Malware forum (click here).

One of our experts will review your log and help you clean your machine like new :)

Just beware the forum is very busy, please don't reply to your own thread as it will look like somebody is already helping you. If it is 3 days or longer with no reply, feel free to post a New Topic in the Waiting Room (click here).

Cheers

Troy
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#3
thomas2009

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troy thanks ..
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#4
Troy

Troy

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Hi Thomas,

If you follow all the instructions (exactly) you will have posted a HijackThis log in the Malware forum. Please do not reply here any longer, but follow the instructions I posted above and start a new thread in the Malware forum.

Cheers

Troy
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