My computer keeps freezing and I don't know why
Started by
Meddle
, Sep 18 2008 08:34 PM
#1
Posted 18 September 2008 - 08:34 PM
#2
Posted 19 September 2008 - 03:59 PM
An easy way to determine if your computer is in this situation is by pressing the Num Lock button on the keyboard and watching the Num Lock led (light) to see if it turns off and/or on. If you're able to get the light to turn off and on and are running Microsoft Windows, press CTRL + ALT + DEL and attempt to end task the program. You may have to run thru this many times to see if any of the programs in the Processes are causing the problem. Depending on if you have vista or XP, some programs like explorer, and systray( no systray in Vista) you do not end task on.
You might try getting into the BIOS and letting it sit there to tell you if it is a hardware( overheating) problem causing the freezes.
You can also try hitting the F8 key while the computer is booting up and pick safe mode to see if it freezes in safe mode.If it does not it is probably a drivers or software problem.
If the freezing started just lately, what was the last driver or program you installed on the computer just before the freezing started. I personally would look at the video drivers as they are the usual culprits.
SRX660
You might try getting into the BIOS and letting it sit there to tell you if it is a hardware( overheating) problem causing the freezes.
You can also try hitting the F8 key while the computer is booting up and pick safe mode to see if it freezes in safe mode.If it does not it is probably a drivers or software problem.
If the freezing started just lately, what was the last driver or program you installed on the computer just before the freezing started. I personally would look at the video drivers as they are the usual culprits.
SRX660
#3
Posted 19 September 2008 - 06:58 PM
It froze in safe mode once. Lately I downloaded but not installed a bunch of new drivers, but deleted them to see if that was the problem.
Once I'm in the BIOS, what exactly do I do?
Also, I ran a diagnostics and the tests checked out, except for the hard drive, which ran into errors.
Once I'm in the BIOS, what exactly do I do?
Also, I ran a diagnostics and the tests checked out, except for the hard drive, which ran into errors.
#4
Posted 20 September 2008 - 12:11 AM
Usually if the computer will freeze While you are sitting with the BIOS open a bad power supply would be suspected. Also if you could not even open the BIOS then a bad motherboard would enter my thoughts.
A freeze in safe mode does tell me you have a hardware problem somewhere.
Now would be a good time to check the hard drive with the HD manufacturers utilities.
HD UTILITIES
Western Digital has the Data lifeguard Diagnostics program.
http://support.wdc.c...ndex.asp?swid=1
Seagate has the seatools for seagate and maxtor drives.
http://www.seagate.c...loads/seatools/
Samsung uses the ES-Tool
http://www.samsung.c...es/ES_Tool.html
Fujitsu has their own tools here.
http://www.fujitsu.c.../utilities.html
Hitachi has tools for IBM HD's also.
http://www.hitachigs...rt/download.htm
I would check with Dell about the HD warranty as most have at least a year from the manufacturers.
SRX660
A freeze in safe mode does tell me you have a hardware problem somewhere.
Now would be a good time to check the hard drive with the HD manufacturers utilities.
HD UTILITIES
Western Digital has the Data lifeguard Diagnostics program.
http://support.wdc.c...ndex.asp?swid=1
Seagate has the seatools for seagate and maxtor drives.
http://www.seagate.c...loads/seatools/
Samsung uses the ES-Tool
http://www.samsung.c...es/ES_Tool.html
Fujitsu has their own tools here.
http://www.fujitsu.c.../utilities.html
Hitachi has tools for IBM HD's also.
http://www.hitachigs...rt/download.htm
I would check with Dell about the HD warranty as most have at least a year from the manufacturers.
SRX660
#5
Posted 21 September 2008 - 04:30 PM
How do I check who manufactured the HD?
#6
Posted 21 September 2008 - 05:25 PM
The easist way is to go to Start, All Programs, accessories, system tools, system info.
SRX660
SRX660
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users