My computer keeps freezing and I don't know why
Posted 18 September 2008 - 08:34 PM
Posted 19 September 2008 - 03:59 PM
You might try getting into the BIOS and letting it sit there to tell you if it is a hardware( overheating) problem causing the freezes.
You can also try hitting the F8 key while the computer is booting up and pick safe mode to see if it freezes in safe mode.If it does not it is probably a drivers or software problem.
If the freezing started just lately, what was the last driver or program you installed on the computer just before the freezing started. I personally would look at the video drivers as they are the usual culprits.
Posted 19 September 2008 - 06:58 PM
Once I'm in the BIOS, what exactly do I do?
Also, I ran a diagnostics and the tests checked out, except for the hard drive, which ran into errors.
Posted 20 September 2008 - 12:11 AM
A freeze in safe mode does tell me you have a hardware problem somewhere.
Now would be a good time to check the hard drive with the HD manufacturers utilities.
Western Digital has the Data lifeguard Diagnostics program.
Seagate has the seatools for seagate and maxtor drives.
Samsung uses the ES-Tool
Fujitsu has their own tools here.
Hitachi has tools for IBM HD's also.
I would check with Dell about the HD warranty as most have at least a year from the manufacturers.
Posted 21 September 2008 - 05:25 PM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users