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Resetting Whole Computer (2 Different comps)


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#1
tpho2500

tpho2500

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First Computer -
Problem: Has Virus on it, I want to save some files without transferring the virus over.
Compaq (Did not come with recovery disk)
Does not have antivirus on it

Second Computer -
Just want to reset it to the old factory settings or perhaps clear everything except for the OS and the drivers.
Did not come with recovery disk.
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#2
Troy

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Hi and welcome to the forums :)

First Computer -
Solution: Install anti-virus, remove virus, and then copy files to other location.

Second Computer -
Obtain recovery disk for said computer. This may be installed on the hard drive by default, on a separate "hidden" partition. You may be able to run the recovery by pressing a combination of keys during the bootup sequence which will activate the recovery section.

Without any further information, that's about as helpful as I can be.

Cheers

Troy
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#3
tpho2500

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The controls were Ctrl + F11 I think, when it booted a screen that looked like this "||||||||||||||||||||||||||||||" was loadin and then it frozed.

first computer it didn't come with recovery disk and its a compaq.
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#4
Troy

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If the computer is not booting, you don't have a recovery disc (or OS disc), and you want the data off the drive, then you'll need to go about getting the data off in another manner.

Here is a guide written from one of our Tech Staff, you may be able to follow this and successfully recover the files you need:

get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd ...if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
before booting up with puppy...have any external USB hard drive or usb flash drives plugged in...

quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...then drag the window to the
right edge of the screen...
then mount your hard drive...(C drive normally)
now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to

the narrowest you can..drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..


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