[katherz9]

Defrag analysis works, when I go to defrag, it defrags to 3% then puter reboots.
Anyone got any help for me??
windows XP

Edited by katherz9, 21 September 2008 - 02:59 PM.

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You most likely have tasks running in the background. If a task runs, it causes defrag to restart.
Either end some tasks, or better yet try running defrag in safe mode.

[123Runner]

You most likely have tasks running in the background. If a task runs, it causes defrag to restart.
Either end some tasks, or better yet try running defrag in safe mode.

[katherz9]

Defrag doesn't restart, the puter reboots

[123Runner]

Is defrag the only program that the computer restarts on?

[katherz9]

Yes, only restarts on the defrag program.

Kathy

[The Skeptic]

Use this link to Kelly's Korner. Go to line 280 to rstore defrag.exe. Follow the instructions at the top of the page as how to install it.

[katherz9]

Reinstall does not work, downloaded defrag.exe zip file to desk top, unzipped and tried to run, nothing happens. tried running in safe mode and tried all other suggestions on this post---nothing.
Did I do the download wrong?????
kathy

[katherz9]

Also replaced file in system file with the new one, still just goes to 3% and restarts the puter

[The Skeptic]

I wouldn't spend too much effort on that. There are free, excellent, defragmantation programs that you can use. My choice is Auslogic Disk Defrag (a link in my list below). It's a fast, reliable program that never failed me.

[123Runner]

And I prefer JKdefrag (link in my signature).

[katherz9]

Installed Auslogic disk defrag and tried to run it. It ran about 3 minutes then rebooted puter
and came up in chkdsk mode. says drive is dirty. But puter still works, what the [bleep]???
Still did not defrag.

Kathy

[The Skeptic]

Open My Computer > right-click local disk c: > properties > tools > error checking > check now > check the two boxes > click start. You will be asked to reboot the computer to enable check-disk. Please reboot and let the process run to the end. Try Auslogic again.

[katherz9]

Followed your instructions, got to stage 4 of 5. 96% completed
then puter locked up. I did it twice. I had the crash the puter to
get out of it. Now when I try to power back up it starts running that
same program and can't get to windows...HELP
Kathy

[katherz9]

Tried booting in safe mode, doesn't work. the windows Logo comes up
but won't start....please help, I need that puter for work.
Kathy

[The Skeptic]

Try to repair the problem by using Recovery Console. For this you will need xp installation CD. If you don't have the CD try to borrow one.

To get to Recovery Console insert the disk into the CD drive and reboot the computer. Windows Setup screen will show up. If it doesn't, enter BIOS and set the CD drive to be first priority boot device.

Let Setup run until three setup options are shown. Choose Recovery Console by pressing R. When asked for XP installation, type 1 (assuming you have only one operating system installed). When asked for password type your password or press Enter if you don't have a password. A black DOS-like screen will show up.

At the prompt type chkdsk /r (please note the space in the command) and press Enter. Let the process run to the end.

Edited by The Skeptic, 06 October 2008 - 12:45 AM.