the following is a log taken from his pc using hi-jackthis. i have already removed some entries from his registry etc which has removed the words as described in other similar messages but this has left his desktop with 'black' wallpaper effect. His pc runs normally for the most part.
Logfile of HijackThis v1.99.1
Scan saved at 9:58:19 PM, on 5/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jeremy\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bmnfi.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {8CBAAF48-7FE8-39B9-CD03-FE0CF7DEE5BB} - C:\WINDOWS\system32\iehw32.dll
O2 - BHO: GetPostLog module - {C9B0D3DC-DC2B-4a17-8E34-02CD4C1E573F} - C:\WINDOWS\gpl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {A8E65109-B040-425B-B904-7B5ABAE17992} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A8E65109-B040-425B-B904-7B5ABAE17992} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {A8E65109-B040-425B-B904-7B5ABAE17992} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A8E65109-B040-425B-B904-7B5ABAE17992} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{78BDDEE7-ED7C-4DE9-9267-56A8B6AC14A1}: Domain = nsw.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC33C26F-74C7-408F-8FED-8EB25B6E1627}: Domain = sa.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\..\{78BDDEE7-ED7C-4DE9-9267-56A8B6AC14A1}: Domain = nsw.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\..\{78BDDEE7-ED7C-4DE9-9267-56A8B6AC14A1}: Domain = nsw.bigpond.net.au
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\winqa32.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
thank you