Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Error message when updating iTunes


  • Please log in to reply

#1
lisa02148

lisa02148

    New Member

  • Member
  • Pip
  • 1 posts
I tried to update my iTunes to 8.0 and got the following error message:
There is a problem with this Windows Installer package. A program required for this installation to complete could not be run. Contact your support personnel or package vendor.
Following the recommendations on the Windows website, I uninstalled iTunes and tried to reload 8.0 and got the same error message.
I tried to reintall the older iTunes version which seemed to work until I tried to open it and got the following error message:

The file iTuneslibrary.itl cannot be read because it was created by a newer version of iTunes.

I tried to find this file but a search of my hard drive did not find this iTuneslibrary.itl file.

Any help would be appreciated!

Thank you
  • 0

Advertisements


#2
starjax

starjax

    Global Moderator

  • Global Moderator
  • 6,591 posts
Follow these instructions; http://www.geekstogo...le-t169828.html

This should resolve your issue.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP