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Erratic Internet Disconnections.


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#1
Mattnstuff

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Hi People.

I have a problem with my internet which has been causing my entire house problems for quite some time. Basically the connection to the internet drops seemingly at random at quite a consistant basis. I am on a Netgear router/modem thing and for a long while it worked perfectly; only in the last few months has it started to become unstable. We havea home network that consists of two computers and an Xbox 360. This has always been the set-up and has worked fine in the past. We have rang up our ISP many times and they have "reset our profile" and told us little bits of advise like perhaps there being a problem with the phone filters. So I have unplugged all the phones in the house to no avail. I have moved the router to a different phone socket. All of which does nothing; the internet connection light on the router still goes to orange for a few minutes and then back to green which happens consistantly. However a few days later and it will be back to normal - no problems at all. Only for it to revert back to bad a few days after that. It's annoyingly inconsistant.

I was wondering if anyone has any idea as to how to help me? That would be awesome.

Oh and the connection is lost on everything on the network, not just one computer.

Cheers Matt.

P.S. Ha, it even disconnected when I tried to post this. Great...
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#2
Artellos

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It sounds a lot like a dying / dead router, how long have you had this router?

Regards,
Olrik
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#3
Mattnstuff

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Probably not even a year.

But I am probably wrong. Time flys.

Edited by Mattnstuff, 23 September 2008 - 06:36 AM.

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#4
Mattnstuff

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Anyone else know anything that could help?
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#5
Artellos

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I'm sorry, I missed out on this topic. It gets busy some times. :)

Something you can try is get the router out and connect the computer straight to the modem and see if it still gives you the issue.

Regards,
Olrik
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#6
Mattnstuff

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The router is a modem and a router :/
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#7
Artellos

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Did the ISP provide the router/modem?

Regards,
Olrik
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#8
Mattnstuff

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Yeah they did.
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#9
Artellos

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You might want to ask them if they can send a temp replacement to see if it's the router causing the issues.

Regards,
Olrik
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#10
Mattnstuff

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Ok, Might try that then.
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#11
Mattnstuff

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Does it have anything to do with DNS. As when I fix/repair the line using Vista that's what it comes up with saying it's unfixable automatically.
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#12
Artellos

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If the light keeps changing it gives me a hint that it's hardware based not configuration based.

Regards,
Olrik
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