Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Erratic Internet Disconnections.


  • Please log in to reply

#1
Mattnstuff

Mattnstuff

    New Member

  • Member
  • Pip
  • 7 posts
Hi People.

I have a problem with my internet which has been causing my entire house problems for quite some time. Basically the connection to the internet drops seemingly at random at quite a consistant basis. I am on a Netgear router/modem thing and for a long while it worked perfectly; only in the last few months has it started to become unstable. We havea home network that consists of two computers and an Xbox 360. This has always been the set-up and has worked fine in the past. We have rang up our ISP many times and they have "reset our profile" and told us little bits of advise like perhaps there being a problem with the phone filters. So I have unplugged all the phones in the house to no avail. I have moved the router to a different phone socket. All of which does nothing; the internet connection light on the router still goes to orange for a few minutes and then back to green which happens consistantly. However a few days later and it will be back to normal - no problems at all. Only for it to revert back to bad a few days after that. It's annoyingly inconsistant.

I was wondering if anyone has any idea as to how to help me? That would be awesome.

Oh and the connection is lost on everything on the network, not just one computer.

Cheers Matt.

P.S. Ha, it even disconnected when I tried to post this. Great...
  • 0

Advertisements


#2
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
It sounds a lot like a dying / dead router, how long have you had this router?

Regards,
Olrik
  • 0

#3
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Probably not even a year.

But I am probably wrong. Time flys.

Edited by Mattnstuff, 23 September 2008 - 06:36 AM.

  • 0

#4
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Anyone else know anything that could help?
  • 0

#5
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
I'm sorry, I missed out on this topic. It gets busy some times. :)

Something you can try is get the router out and connect the computer straight to the modem and see if it still gives you the issue.

Regards,
Olrik
  • 0

#6
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
The router is a modem and a router :/
  • 0

#7
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Did the ISP provide the router/modem?

Regards,
Olrik
  • 0

#8
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Yeah they did.
  • 0

#9
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
You might want to ask them if they can send a temp replacement to see if it's the router causing the issues.

Regards,
Olrik
  • 0

#10
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Ok, Might try that then.
  • 0

#11
Mattnstuff

Mattnstuff

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Does it have anything to do with DNS. As when I fix/repair the line using Vista that's what it comes up with saying it's unfixable automatically.
  • 0

#12
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
If the light keeps changing it gives me a hint that it's hardware based not configuration based.

Regards,
Olrik
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP