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Virus Alert in Taskbar


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#1
psp007

psp007

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Virus Alert in Taskbar next to time and my drives seem to have disappeared. I looked at some of the topics and looks like malware. I am using a Windows XP Home Edition OS.
Can someone please guide me as to where do I begin with the cleanup?
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#2
Transience

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Hello psp007 and welcome to Geeks to Go! My is Dave and I'll be helping you to clean your computer.

The first thing I need you to do is go to this link and follow the instructions there: You must read this before posting a HijackThis log. These are some preliminary steps designed to deal with the most common problems. If you follow the procedures and your problems disappear, then great - let us know of your success. If you're still having trouble when you get to Step 5 - Posting a HijackThis (HJT) log, follow the steps for downloading and creating a log with HJT. Then post that log here in a reply to this thread so I can take a look at it and get an idea of what's going on with your computer.

- Dave
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#3
psp007

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Thanks Dave for the advice on cleaning up the computer. I followed your steps and looks like the computer is free from the malware. I was running malware software for the last few days to make sure the computer was totally clean. Looks ok now. Is there is way to make sure that no virus or malware is hidden somewhere?

Thanks for your help and my apologizes for a late reply.
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