[garyg]

My desktop has been hijacked and I get "spyware warnings constantly" please help .. thank you

-Gary G



Ad-Aware SE Build 1.05
Logfile Created on:Monday, May 02, 2005 11:58:12 AM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R42 28.04.2005
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References detected during the scan:
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CoolWebSearch(TAC index:10):20 total references
Possible Browser Hijack attempt(TAC index:3):1 total references
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Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R42 28.04.2005
Internal build : 49
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 466557 Bytes
Total size : 1403889 Bytes
Signature data size : 1373297 Bytes
Reference data size : 30080 Bytes
Signatures total : 39226
Fingerprints total : 836
Fingerprints size : 28245 Bytes
Target categories : 15
Target families : 654


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:40 %
Total physical memory:260592 kb
Available physical memory:102532 kb
Total page file size:640936 kb
Available on page file:387368 kb
Total virtual memory:2097024 kb
Available virtual memory:2048928 kb
OS:Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Play sound at scan completion if scan locates critical objects


5-2-2005 11:58:12 AM - Scan started. (Full System Scan)

Listing running processes
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#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 500
ThreadCreationTime : 5-2-2005 11:32:06 AM
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 600
ThreadCreationTime : 5-2-2005 11:32:07 AM
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 624
ThreadCreationTime : 5-2-2005 11:32:08 AM
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 668
ThreadCreationTime : 5-2-2005 11:32:08 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 680
ThreadCreationTime : 5-2-2005 11:32:08 AM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 860
ThreadCreationTime : 5-2-2005 11:32:08 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 940
ThreadCreationTime : 5-2-2005 11:32:08 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1108
ThreadCreationTime : 5-2-2005 11:32:09 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1168
ThreadCreationTime : 5-2-2005 11:32:09 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 1304
ThreadCreationTime : 5-2-2005 11:32:10 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:11 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1544
ThreadCreationTime : 5-2-2005 11:32:17 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [cisvc.exe]
ModuleName : C:\WINDOWS\system32\cisvc.exe
Command Line : C:\WINDOWS\system32\cisvc.exe
ProcessID : 1608
ThreadCreationTime : 5-2-2005 11:32:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Content Index service
InternalName : cisvc.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cisvc.exe

#:13 [mcvsrte.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
ProcessID : 1640
ThreadCreationTime : 5-2-2005 11:32:17 AM
BasePriority : Normal
FileVersion : 4, 4, 0, 10
ProductVersion : 4, 4, 0, 0
ProductName : McAfee.com VirusScan Online
CompanyName : Mcafee.com Corporation
FileDescription : McAfee.com VirusScan Online Realtime Engine
InternalName : mcvsrte
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcvsrte.exe

#:14 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 1744
ThreadCreationTime : 5-2-2005 11:32:18 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:15 [wanmpsvc.exe]
ModuleName : C:\WINDOWS\wanmpsvc.exe
Command Line : "C:\WINDOWS\wanmpsvc.exe"
ProcessID : 1836
ThreadCreationTime : 5-2-2005 11:32:21 AM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:16 [hkcmd.exe]
ModuleName : C:\WINDOWS\System32\hkcmd.exe
Command Line : "C:\WINDOWS\System32\hkcmd.exe"
ProcessID : 180
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 3,0,0,2023
ProductVersion : 7,0,0,2023
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2002, Intel Corporation
OriginalFilename : HKCMD.EXE

#:17 [realplay.exe]
ModuleName : C:\Program Files\Real\RealPlayer\RealPlay.exe
Command Line : "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
ProcessID : 192
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:18 [mm_tray.exe]
ModuleName : C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
Command Line : "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
ProcessID : 188
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 7.10.4053
ProductVersion : 7.10.4053
ProductName : MUSICMATCH JUKEBOX
CompanyName : MUSICMATCH, Inc.
FileDescription : mm_tray
InternalName : mm_tray
LegalCopyright : Copyright © MUSICMATCH 1998-2001
LegalTrademarks :
OriginalFilename : mm_tray.exe

#:19 [mcagent.exe]
ModuleName : C:\Program Files\McAfee.com\Agent\mcagent.exe
Command Line : "C:\Program Files\McAfee.com\Agent\mcagent.exe"
ProcessID : 216
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 4, 0, 0, 26
ProductVersion : 4, 1, 0, 0
ProductName : McAfee.com SecurityCenter
CompanyName : McAfee.com Corporation
FileDescription : McAfee.com SecurityCenter Agent
InternalName : mcagent
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcagent.exe

#:20 [directcd.exe]
ModuleName : C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
Command Line : "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
ProcessID : 232
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 5.2.0.91
ProductVersion : 5.2.0.91
ProductName : DirectCD
CompanyName : Roxio
FileDescription : DirectCD Application
InternalName : DirectCD
LegalCopyright : Copyright © 2001-2002, Roxio, Inc.
OriginalFilename : Directcd.exe

#:21 [mcvsshld.exe]
ModuleName : C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
Command Line : "C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
ProcessID : 240
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 4, 4, 0, 10
ProductVersion : 4, 4, 0, 0
ProductName : McAfee.com VirusScan Online
CompanyName : Mcafee.com Corporation
FileDescription : McAfee.com ActiveShield
InternalName : msvcshld
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcvsshld.exe

#:22 [support.exe]
ModuleName : C:\Program Files\Common Files\Dell\EUSW\Support.exe
Command Line : "C:\Program Files\Common Files\Dell\EUSW\Support.exe"
ProcessID : 252
ThreadCreationTime : 5-2-2005 11:32:32 AM
BasePriority : Normal
FileVersion : 2, 1, 1, 0
ProductVersion : 1, 0, 0, 1
ProductName : Dell Support
CompanyName : Dell
FileDescription : Support
InternalName : Support
LegalCopyright : Copyright © 2002
OriginalFilename : Support.exe

#:23 [wp.exe]
ModuleName : C:\wp.exe
Command Line : "C:\wp.exe"
ProcessID : 288
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal


#:24 [aoltray.exe]
ModuleName : C:\Program Files\America Online 7.0\aoltray.exe
Command Line : "C:\Program Files\America Online 7.0\aoltray.exe" -check
ProcessID : 300
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal
FileVersion : 7.00.000
ProductVersion : 7.00.000
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : AOL Tray Icon
InternalName : AolTray
LegalCopyright : Copyright © America Online, Inc. 1999 - 2001

#:25 [hpohmr08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe"
ProcessID : 308
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet COM Device Objects
InternalName : HPOHMR08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOHMR08.EXE
Comments : HP OfficeJet <Homer> Series COM Device Objects

#:26 [hpotdd01.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe"
ProcessID : 316
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : Hewlett-Packard hpotdd01
CompanyName : Hewlett-Packard
FileDescription : hpotdd01
InternalName : hpotdd01
LegalCopyright : Copyright © 2002
OriginalFilename : hpotdd01.exe

#:27 [qbupdate.exe]
ModuleName : C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Command Line : "C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe"
ProcessID : 324
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal
FileVersion : 12.0 R10
ProductVersion : 12.0 R10
ProductName : QuickBooks
CompanyName : Intuit, Inc.
FileDescription : QBUpdate Module
InternalName : QBUpdate
LegalCopyright : Copyright © Intuit, Inc. 1993-2003.
OriginalFilename : QBUpdate.exe

#:28 [notifyalert.exe]
ModuleName : C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
Command Line : "C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe" timer
ProcessID : 432
ThreadCreationTime : 5-2-2005 11:32:33 AM
BasePriority : Normal


#:29 [hpoevm08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe" -Embedding
ProcessID : 552
ThreadCreationTime : 5-2-2005 11:32:35 AM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet COM Event Manager
InternalName : HPOEVM08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOEVM08.EXE
Comments : HP OfficeJet COM Event Manager

#:30 [mcshield.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
ProcessID : 588
ThreadCreationTime : 5-2-2005 11:32:35 AM
BasePriority : High


#:31 [hposts08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe" /CtxID "#Hewlett-Packard#hp psc 1200 series#1066741536" /Startup
ProcessID : 2236
ThreadCreationTime : 5-2-2005 11:32:38 AM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet Status
InternalName : HPOSTS08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOSTS08.EXE
Comments : HP OfficeJet Status

#:32 [wmiapsrv.exe]
ModuleName : C:\WINDOWS\System32\wbem\wmiapsrv.exe
Command Line : C:\WINDOWS\System32\wbem\wmiapsrv.exe
ProcessID : 2244
ThreadCreationTime : 5-2-2005 11:32:38 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI Performance Adapter Service
InternalName : WmiApSrv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WmiApSrv.exe

#:33 [rundll32.exe]
ModuleName : C:\WINDOWS\System32\rundll32.exe
Command Line : "C:\WINDOWS\System32\rundll32.exe" C:\DOCUME~1\gary\LOCALS~1\Temp\se.dll,DllInstall
ProcessID : 2480
ThreadCreationTime : 5-2-2005 11:33:42 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : RUNDLL.EXE

CoolWebSearch Object Recognized!
Type : Process
Data : se.dll
Category : Malware
Comment : (CSI MATCH)
Object : C:\DOCUME~1\gary\LOCALS~1\Temp\


Warning! CoolWebSearch Object found in memory(C:\DOCUME~1\gary\LOCALS~1\Temp\se.dll)

"C:\WINDOWS\System32\rundll32.exe"Process terminated successfully

#:34 [wuauclt.exe]
ModuleName : C:\WINDOWS\System32\wuauclt.exe
Command Line : "C:\WINDOWS\System32\wuauclt.exe"
ProcessID : 2620
ThreadCreationTime : 5-2-2005 11:33:48 AM
BasePriority : Normal
FileVersion : 5.4.3630.1106 (xpsp1.020828-1920)
ProductVersion : 5.4.3630.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Update AutoUpdate Client
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:35 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : cidaemon.exe DownLevelDaemon "c:\program files\dell\support\ui\search\catalog.wci" 196672l 1608l
ProcessID : 3372
ThreadCreationTime : 5-2-2005 11:39:53 AM
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:36 [qbw32.exe]
ModuleName : C:\Program Files\Intuit\QuickBooks Basic\qbw32.exe
Command Line : "C:\Program Files\Intuit\QuickBooks Basic\qbw32.exe"
ProcessID : 3556
ThreadCreationTime : 5-2-2005 11:50:21 AM
BasePriority : Normal
FileVersion : 12.0D R10
ProductVersion : 12.0D R10
ProductName : QuickBooks for Windows
CompanyName : Intuit, Inc.
FileDescription : QuickBooks
InternalName : QBW32
LegalCopyright : Copyright © Intuit, Inc. 1993-2003.
OriginalFilename : QBW32.EXE

#:37 [axlbri~1.exe]
ModuleName : C:\PROGRA~1\COMMON~1\Intuit\QUICKB~1\AXLBRI~1.EXE
Command Line : C:\PROGRA~1\COMMON~1\Intuit\QUICKB~1\AXLBRI~1.EXE -Embedding
ProcessID : 3640
ThreadCreationTime : 5-2-2005 11:50:35 AM
BasePriority : Normal
FileVersion : 12.0D R10
ProductVersion : 12.0D R10
ProductName : QuickBooks for Windows
CompanyName : Intuit, Inc.
FileDescription : AXLBridge Module
InternalName : AXLBridge
LegalCopyright : Copyright © Intuit, Inc. 1993-2003.
OriginalFilename : AXLBridge.exe

#:38 [hpzipm12.exe]
ModuleName : C:\WINDOWS\System32\HPZipm12.exe
Command Line : C:\WINDOWS\System32\HPZipm12.exe
ProcessID : 4016
ThreadCreationTime : 5-2-2005 11:57:34 AM
BasePriority : Normal
FileVersion : 6, 0, 0, 0
ProductVersion : 6, 0, 0, 0
ProductName : HP PML
CompanyName : HP
FileDescription : PML Driver
InternalName : PmlDrv
LegalCopyright : Copyright © 1998, 1999 Hewlett-Packard Company
OriginalFilename : PmlDrv.exe

#:39 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\IEXPLORE.EXE
Command Line : "C:\Program Files\Internet Explorer\IEXPLORE.EXE"
ProcessID : 1656
ThreadCreationTime : 5-2-2005 3:42:12 PM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:40 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 1968
ThreadCreationTime : 5-2-2005 3:54:43 PM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1


Started registry scan
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CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_USERS
Object : S-1-5-21-1740765285-3505642355-1536372542-1006\software\microsoft\internet explorer\main
Value : HOMEOldSP

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : HOMEOldSP

Possible Browser Hijack attempt Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "sp"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\run
Value : sp

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 3
Objects found so far: 4


Started deep registry scan
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Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 4


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 4



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 4


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 4




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : DisplayName

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : UninstallString

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Search Bar

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\search
Value : SearchAssistant

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\classes\protocols\filter\text/html
Value : CLSID

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Custom Search URL

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst

CoolWebSearch Object Recognized!
Type : RegData
Data : no
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\search
Value : SearchAssistant
Data : about:blank

CoolWebSearch Object Recognized!
Type : RegData
Data : no
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst
Data : no

CoolWebSearch Object Recognized!
Type : RegData
Data : about:blank
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Start Page
Data : about:blank

CoolWebSearch Object Recognized!
Type : File
Data : se.dll
Category : Malware
Comment :
Object : C:\DOCUME~1\gary\LOCALS~1\Temp\



Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 17
Objects found so far: 21

12:05:46 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:07:34.719
Objects scanned:107602
Objects identified:20
Objects ignored:0
New critical objects:20

[Advertisements]

Welcome!

Ad-aware has found object(s) on your computer

If you chose to clean your computer from what Ad-aware found, follow these instructions below…

Make sure that you are using the * SE1R42 28.04.2005 * definition file.


Open up Ad-Aware SE and click on the gear to access the Configuration menu. Make sure that this setting is applied.

Click on Tweak > Cleaning engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder);

Run CCleaner to help in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
(For the Professional version)

"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
(For the Plus version)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click Ok.

Note; the path above is of the default installation location for Ad-aware SE, if this is different, adjust it to the location that you have installed it to.

When the scan has completed, select next. In the Scanning Results window, select the "Scan Summary"- tab. Check the box next to CoolWebSearch ONLY. Click next, Click Ok.

If problems are caused by deleting a family, just leave it.


Reboot your computer after removal, run a new "full system scan" and post the results as a reply. Don't open any programs or connect to the internet at this time.

Then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Also, keep in mind that when you are posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (Mru's) aren't considered as a threat. This option can be changed when choosing your scan type.

Remember to post your fresh scanlog in THIS topic.

- Rawe

[Rawe]

Welcome!

Ad-aware has found object(s) on your computer

If you chose to clean your computer from what Ad-aware found, follow these instructions below…

Make sure that you are using the * SE1R42 28.04.2005 * definition file.


Open up Ad-Aware SE and click on the gear to access the Configuration menu. Make sure that this setting is applied.

Click on Tweak > Cleaning engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder);

Run CCleaner to help in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
(For the Professional version)

"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
(For the Plus version)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click Ok.

Note; the path above is of the default installation location for Ad-aware SE, if this is different, adjust it to the location that you have installed it to.

When the scan has completed, select next. In the Scanning Results window, select the "Scan Summary"- tab. Check the box next to CoolWebSearch ONLY. Click next, Click Ok.

If problems are caused by deleting a family, just leave it.


Reboot your computer after removal, run a new "full system scan" and post the results as a reply. Don't open any programs or connect to the internet at this time.

Then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Also, keep in mind that when you are posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (Mru's) aren't considered as a threat. This option can be changed when choosing your scan type.

Remember to post your fresh scanlog in THIS topic.

- Rawe

[garyg]

Ad-Aware SE Build 1.05
Logfile Created on:Monday, May 02, 2005 2:13:08 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R42 28.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Possible Browser Hijack attempt(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R42 28.04.2005
Internal build : 49
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 466557 Bytes
Total size : 1403889 Bytes
Signature data size : 1373297 Bytes
Reference data size : 30080 Bytes
Signatures total : 39226
Fingerprints total : 836
Fingerprints size : 28245 Bytes
Target categories : 15
Target families : 654


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:25 %
Total physical memory:260592 kb
Available physical memory:62652 kb
Total page file size:640936 kb
Available on page file:475052 kb
Total virtual memory:2097024 kb
Available virtual memory:2049472 kb
OS:Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Play sound at scan completion if scan locates critical objects


5-2-2005 2:13:08 PM - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 552
ThreadCreationTime : 5-2-2005 6:10:48 PM
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 600
ThreadCreationTime : 5-2-2005 6:10:50 PM
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 624
ThreadCreationTime : 5-2-2005 6:10:50 PM
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 668
ThreadCreationTime : 5-2-2005 6:10:50 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 680
ThreadCreationTime : 5-2-2005 6:10:50 PM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 844
ThreadCreationTime : 5-2-2005 6:10:51 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 868
ThreadCreationTime : 5-2-2005 6:10:51 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 972
ThreadCreationTime : 5-2-2005 6:10:52 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 992
ThreadCreationTime : 5-2-2005 6:10:52 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 1148
ThreadCreationTime : 5-2-2005 6:10:52 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:11 [cisvc.exe]
ModuleName : C:\WINDOWS\system32\cisvc.exe
Command Line : C:\WINDOWS\system32\cisvc.exe
ProcessID : 1248
ThreadCreationTime : 5-2-2005 6:10:52 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Content Index service
InternalName : cisvc.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cisvc.exe

#:12 [mcvsrte.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
ProcessID : 1284
ThreadCreationTime : 5-2-2005 6:10:53 PM
BasePriority : Normal
FileVersion : 4, 4, 0, 10
ProductVersion : 4, 4, 0, 0
ProductName : McAfee.com VirusScan Online
CompanyName : Mcafee.com Corporation
FileDescription : McAfee.com VirusScan Online Realtime Engine
InternalName : mcvsrte
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcvsrte.exe

#:13 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 1356
ThreadCreationTime : 5-2-2005 6:10:53 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:14 [wanmpsvc.exe]
ModuleName : C:\WINDOWS\wanmpsvc.exe
Command Line : "C:\WINDOWS\wanmpsvc.exe"
ProcessID : 1380
ThreadCreationTime : 5-2-2005 6:10:53 PM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:15 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1660
ThreadCreationTime : 5-2-2005 6:10:57 PM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:16 [hkcmd.exe]
ModuleName : C:\WINDOWS\System32\hkcmd.exe
Command Line : "C:\WINDOWS\System32\hkcmd.exe"
ProcessID : 1840
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 3,0,0,2023
ProductVersion : 7,0,0,2023
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2002, Intel Corporation
OriginalFilename : HKCMD.EXE

#:17 [realplay.exe]
ModuleName : C:\Program Files\Real\RealPlayer\RealPlay.exe
Command Line : "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
ProcessID : 1848
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:18 [mm_tray.exe]
ModuleName : C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
Command Line : "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
ProcessID : 1860
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 7.10.4053
ProductVersion : 7.10.4053
ProductName : MUSICMATCH JUKEBOX
CompanyName : MUSICMATCH, Inc.
FileDescription : mm_tray
InternalName : mm_tray
LegalCopyright : Copyright © MUSICMATCH 1998-2001
LegalTrademarks :
OriginalFilename : mm_tray.exe

#:19 [mcagent.exe]
ModuleName : C:\Program Files\McAfee.com\Agent\mcagent.exe
Command Line : "C:\Program Files\McAfee.com\Agent\mcagent.exe"
ProcessID : 1868
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 4, 0, 0, 26
ProductVersion : 4, 1, 0, 0
ProductName : McAfee.com SecurityCenter
CompanyName : McAfee.com Corporation
FileDescription : McAfee.com SecurityCenter Agent
InternalName : mcagent
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcagent.exe

#:20 [directcd.exe]
ModuleName : C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
Command Line : "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
ProcessID : 1888
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 5.2.0.91
ProductVersion : 5.2.0.91
ProductName : DirectCD
CompanyName : Roxio
FileDescription : DirectCD Application
InternalName : DirectCD
LegalCopyright : Copyright © 2001-2002, Roxio, Inc.
OriginalFilename : Directcd.exe

#:21 [mcvsshld.exe]
ModuleName : C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
Command Line : "C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
ProcessID : 1896
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 4, 4, 0, 10
ProductVersion : 4, 4, 0, 0
ProductName : McAfee.com VirusScan Online
CompanyName : Mcafee.com Corporation
FileDescription : McAfee.com ActiveShield
InternalName : msvcshld
LegalCopyright : Copyright © 1998-2002 McAfee.com Corporation
OriginalFilename : mcvsshld.exe

#:22 [support.exe]
ModuleName : C:\Program Files\Common Files\Dell\EUSW\Support.exe
Command Line : "C:\Program Files\Common Files\Dell\EUSW\Support.exe"
ProcessID : 1904
ThreadCreationTime : 5-2-2005 6:11:11 PM
BasePriority : Normal
FileVersion : 2, 1, 1, 0
ProductVersion : 1, 0, 0, 1
ProductName : Dell Support
CompanyName : Dell
FileDescription : Support
InternalName : Support
LegalCopyright : Copyright © 2002
OriginalFilename : Support.exe

#:23 [wp.exe]
ModuleName : C:\wp.exe
Command Line : "C:\wp.exe"
ProcessID : 1928
ThreadCreationTime : 5-2-2005 6:11:12 PM
BasePriority : Normal


#:24 [aoltray.exe]
ModuleName : C:\Program Files\America Online 7.0\aoltray.exe
Command Line : "C:\Program Files\America Online 7.0\aoltray.exe" -check
ProcessID : 1940
ThreadCreationTime : 5-2-2005 6:11:12 PM
BasePriority : Normal
FileVersion : 7.00.000
ProductVersion : 7.00.000
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : AOL Tray Icon
InternalName : AolTray
LegalCopyright : Copyright © America Online, Inc. 1999 - 2001

#:25 [hpohmr08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe"
ProcessID : 1948
ThreadCreationTime : 5-2-2005 6:11:12 PM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet COM Device Objects
InternalName : HPOHMR08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOHMR08.EXE
Comments : HP OfficeJet <Homer> Series COM Device Objects

#:26 [hpotdd01.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe"
ProcessID : 1956
ThreadCreationTime : 5-2-2005 6:11:12 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : Hewlett-Packard hpotdd01
CompanyName : Hewlett-Packard
FileDescription : hpotdd01
InternalName : hpotdd01
LegalCopyright : Copyright © 2002
OriginalFilename : hpotdd01.exe

#:27 [qbupdate.exe]
ModuleName : C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Command Line : "C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe"
ProcessID : 1964
ThreadCreationTime : 5-2-2005 6:11:12 PM
BasePriority : Normal
FileVersion : 12.0 R10
ProductVersion : 12.0 R10
ProductName : QuickBooks
CompanyName : Intuit, Inc.
FileDescription : QBUpdate Module
InternalName : QBUpdate
LegalCopyright : Copyright © Intuit, Inc. 1993-2003.
OriginalFilename : QBUpdate.exe

#:28 [notifyalert.exe]
ModuleName : C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
Command Line : "C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe" timer
ProcessID : 156
ThreadCreationTime : 5-2-2005 6:11:13 PM
BasePriority : Normal


#:29 [hpoevm08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe" -Embedding
ProcessID : 392
ThreadCreationTime : 5-2-2005 6:11:15 PM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet COM Event Manager
InternalName : HPOEVM08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOEVM08.EXE
Comments : HP OfficeJet COM Event Manager

#:30 [wmiapsrv.exe]
ModuleName : C:\WINDOWS\System32\wbem\wmiapsrv.exe
Command Line : C:\WINDOWS\System32\wbem\wmiapsrv.exe
ProcessID : 516
ThreadCreationTime : 5-2-2005 6:12:17 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI Performance Adapter Service
InternalName : WmiApSrv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WmiApSrv.exe

#:31 [mcshield.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
ProcessID : 576
ThreadCreationTime : 5-2-2005 6:12:17 PM
BasePriority : High


#:32 [hpzipm12.exe]
ModuleName : C:\WINDOWS\System32\HPZipm12.exe
Command Line : C:\WINDOWS\System32\HPZipm12.exe
ProcessID : 944
ThreadCreationTime : 5-2-2005 6:12:17 PM
BasePriority : Normal
FileVersion : 6, 0, 0, 0
ProductVersion : 6, 0, 0, 0
ProductName : HP PML
CompanyName : HP
FileDescription : PML Driver
InternalName : PmlDrv
LegalCopyright : Copyright © 1998, 1999 Hewlett-Packard Company
OriginalFilename : PmlDrv.exe

#:33 [wmiprvse.exe]
ModuleName : C:\WINDOWS\System32\wbem\wmiprvse.exe
Command Line : C:\WINDOWS\System32\wbem\wmiprvse.exe -Embedding
ProcessID : 1340
ThreadCreationTime : 5-2-2005 6:12:17 PM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:34 [wmiprvse.exe]
ModuleName : C:\WINDOWS\System32\wbem\wmiprvse.exe
Command Line : C:\WINDOWS\System32\wbem\wmiprvse.exe -Embedding
ProcessID : 1704
ThreadCreationTime : 5-2-2005 6:12:18 PM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:35 [wuauclt.exe]
ModuleName : C:\WINDOWS\System32\wuauclt.exe
Command Line : "C:\WINDOWS\System32\wuauclt.exe"
ProcessID : 2156
ThreadCreationTime : 5-2-2005 6:12:20 PM
BasePriority : Normal
FileVersion : 5.4.3630.1106 (xpsp1.020828-1920)
ProductVersion : 5.4.3630.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Update AutoUpdate Client
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:36 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 2316
ThreadCreationTime : 5-2-2005 6:12:48 PM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

#:37 [hposts08.exe]
ModuleName : C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
Command Line : "C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe" /CtxID "#Hewlett-Packard#hp psc 1200 series#1066741536" /Startup
ProcessID : 2364
ThreadCreationTime : 5-2-2005 6:12:54 PM
BasePriority : Normal
FileVersion : 4.2.0.020
ProductVersion : 2.4.1.020
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP OfficeJet Status
InternalName : HPOSTS08
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPOSTS08.EXE
Comments : HP OfficeJet Status

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Possible Browser Hijack attempt Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "sp"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\run
Value : sp

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 1


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 1




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1

2:19:33 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:06:24.94
Objects scanned:97417
Objects identified:1
Objects ignored:0
New critical objects:1

[garyg]

I now would have another set of my logfile because all of a sudden it started getting popups again .. after non-usage it dropped out to user select page and when coming back in it started acting funny so I ran Ad-aware again and it now is finding coolwebsearch again .. HELLP .. lol

-GaryG

[garyg]

OK .. you might notice that WP.EXE is not present .. I found online last night a forum where someone came up with directions to remove the nasty little annoyance .. by deleting wp.exe and the wp.bmp image on the C drive .. and removing references to them in the registry ... well after doing so I was excited to see the warning on the back of the screen gone .. but the computer locked up with an hour glass mouse icon .. eventually I hit ALT-CTRL-DELETE and saw that there was a program running called "HI" .. I ended task and the computer unlocked up and BOOM the warning in the background came back .. NOW the two files WP.EXE and WP.BMP are not even there .. please help .. PS .. I did have a Hijackthis log from yesterday and the wp.exe was in it then .. thank you ..------ GaryG

Logfile of HijackThis v1.99.1
Scan saved at 8:07:45 AM, on 5/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\HPZipm12.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\America Online 7.0\aoltray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Intuit\QuickBooks Basic\qbw32.exe
C:\PROGRA~1\COMMON~1\Intuit\QUICKB~1\AXLBRI~1.EXE
C:\Documents and Settings\gary\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\gary\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\gary\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {28E99792-3CCA-473E-A0DD-F7CDEA320EB2} - C:\WINDOWS\System32\jfgg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\gary\LOCALS~1\Temp\se.dll,DllInstall
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Microsoft AntiSpyware helper - {9675AF58-E692-4E45-A3CD-BCA13B255C9D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9675AF58-E692-4E45-A3CD-BCA13B255C9D} - (no file) (HKCU)
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?223
O18 - Filter: text/html - {A28653CD-E86C-44FE-AEF8-3C693C4A0C7C} - C:\WINDOWS\System32\jfgg.dll
O18 - Filter: text/plain - {A28653CD-E86C-44FE-AEF8-3C693C4A0C7C} - C:\WINDOWS\System32\jfgg.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[garyg]

UPP ... SORRY .. PLEASE HELP

[Avohir]

Hi and welcome to GTG

Sorry for the late reply,
If you’re still looking to resolve this issue,
Please run through the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know,
Thanks and again sorry for the late reply,

-Avohir