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Outlook issues


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#1
scyth3r

scyth3r

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I got a computer in yesterday that seems to be having some issues with outlook. The lady recently installed Office 2007 over her 2003 installation. Since the installation of 2007 none of the outlook accounts work. She has a website and from the website she has seven people that work for her, all their email dumps into her outlook. I was able to fix 2 of the 7, two of them were just typed in wrong and did not include pop3. The both send/receive mail fine. I went back over the others and they contain the same settings. We have tried un-installing 2003, but it was corrupted and had to be manually removed. ( deleted files, and registry keys). And out of curiosity if she has the working outlook.pst file and the achieve.pst file on another computer could i transfer that and would that put the old settings back in?
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#2
pip22

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PST files do not contain account settings, they only contain email and contacts folders (and their contents).

To transfer account settings from a different PC you need to create an IAF file (Internet Account File) like this:

On the PC you want to transfer account settings from:

1. In Outlook go to Tools-->Accounts
2. Click the 'Mail' tab, then click the 'Export' button.
3. Choose a removable device (eg floppy disk or thumb-drive) as the destination.

On the PC you want to import the account settings to:

1. in Outlook go to Tools-->Accounts
2. Click the 'Mail' tab, then click the 'Import' button.
3. Ensure the floppy or thumb-drive is connected.
4. navigate to where the exported IAF file is and double-click it.
5. Exact copy of account settings should now be in Outlook.
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