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Burn failed: using zune


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carolinejoy

carolinejoy

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I am able to burn CDs and DVDs using Windows Explorer.
However, when I use Zune I get this error message:

Burn Failed:
Can't burn this item to a CD because the Zune Software can't determine its exact location
Error code: C00d10d6

I am using a philips dvd writer. I have also followed microsoft's instruction to to delete upper limit and lower limit on the registry. I have also uninstalled and re-installed the software.

I have tried installing Nero but the computer won't let me.

Please help.
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