However, when I use Zune I get this error message:
Can't burn this item to a CD because the Zune Software can't determine its exact location
Error code: C00d10d6
I am using a philips dvd writer. I have also followed microsoft's instruction to to delete upper limit and lower limit on the registry. I have also uninstalled and re-installed the software.
I have tried installing Nero but the computer won't let me.