[Alkis69]

I installed a programm xp2008 tha t claimed to be an antivirus
and i had problems with my laptop (acer)
Then i installed an antispyware called xoftspy
and now, THE COMPUTER DOES NOT LOG ON to Windows!
It passes the windows loading page and then it is black! even in safe mode!
I can only go to the setup menus or run the recovery console!

Please help me

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I'm afraid you've been suckered into installing a bogus antivirus program -- XP2008 is designed by malicious hackers and it infects your PC. The originating website then offers to remove it in exchange for your money (and even when you pay them they don't remove it, so even that's a rip-off).

The following two links below carry removal instructions for it:


http://www.spyware-t...ivirus-xp-2008/

http://www.xp-vista....-antivirus-2008

Note for moderators: The links are not forums - just tutorials.

[pip22]

I'm afraid you've been suckered into installing a bogus antivirus program -- XP2008 is designed by malicious hackers and it infects your PC. The originating website then offers to remove it in exchange for your money (and even when you pay them they don't remove it, so even that's a rip-off).

The following two links below carry removal instructions for it:


http://www.spyware-t...ivirus-xp-2008/

http://www.xp-vista....-antivirus-2008

Note for moderators: The links are not forums - just tutorials.

[Rorschach112]

He cant get into normal or safe mode to fix the problem

Also those links are kinda dangerous to be posting, an average user is going to have a problem with them. They do constitute as malware advice as well so I think they should be removed.

[Jeff Berndsen]

Reinstall windows...

[Egwene]

Please notice he doesn't have its windows CD.

I advise him/her to post here because i'm sure a tech staff member would be more skilled to deal with her/his issue, because my knowledges about using Recovery Console are very limitated.

Alkis69, you can try finding an other CD windows from family, friends etc, just check that the CD is the same that your OS ( CD windows XP for XP for example ).

I will keep monitoring this thread.

Regards,
Egwene.