Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

pc keeps shutting down ?


  • Please log in to reply

#1
toffeymen23

toffeymen23

    New Member

  • Member
  • Pip
  • 8 posts
please can someone help me my pc keeps closing down and restartinG about every hour and its really doing my head in....below is the error message that comes up................

Posted ImagePosted Image
if u cant read it it says............THIS SYSTEM IS SHUTTING DOWN.PLEASE SAVE ALL WORK IN PROGRESS AND LOG OFF. ANY UNSAVED CHANGES WILL BE LOST. TIME BEFORE SHUTDOWN.....16 SECS.

MESSAGE........

WINDOWS MUST NOW RESTART BECAUSE THE REMOTE PROCEDURE CALL (RPC) SERVICE TERMINATED UNEXPECTEDLY

Posted ImagePosted Image

IT IS ALL IN 1 WINDOW MESSAGE BUT COULD ONLY TAKE THE PICTURES IN 2 SHOTS PLEASE PLEASE PLEASE CAN SOMEONE HELP
  • 0

Advertisements


#2
IrrevocableXenophile

IrrevocableXenophile

    Member

  • Member
  • PipPip
  • 77 posts
Ouch.. sounds like the Blaster Worm. Check the wiki article on it. Blaster (computer worm)

Move to the malware forums, they'll help you. (Mention Blaster Worm.)

Best Regards,
-Tony
  • 0

#3
1101doc

1101doc

    Trusted Tech

  • Retired Staff
  • 909 posts
It rather sounds like you've picked up the MSBlaster worm. To make your system a little more useable, go to Services (Run: services.msc) and right click Remote Procedure Call. Select Properties, and then open the "Recovery" tab. Use the drop down menus in the center to choose "Restart the Service" or "Take no action" for a service failure and Apply. OK.

This should stop the constant restarts. But it will not get rid of the worm- if that is what it is- I'm not a malware removal expert. But Geeks-to-Go has some of the best in the world, and they can help you.

I strongly suggest that you follow the procedures outlined here:
http://www.geekstogo...-Log-t2852.html

When complete, post a HiJackThis log here:
http://www.geekstogo...o-Here-f37.html
Posting a HJT log elsewhere will only delay the help you need.

In your first post, please provide full system specifications and a concise description of the problem.
(Also please give them a link to this thread- your helper may want to 'correct' my advice about RPC.)
You will be helped by a trained malware removal specialist.

If problems remain after your helper gives you a clean bill of health,
post back here and we will assist in getting everything sorted.

Good luck, and happy hunting.

Edited by 1101doc, 30 September 2008 - 02:48 PM.

  • 0

#4
toffeymen23

toffeymen23

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
ok thanks for the replys i will follow instructions as above and will let you no how i get on cheers
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP