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DVD rom doesn't read DVD but it reads CD?


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#1
FiReFTW

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This is insane , my DVD rom doesn't read DVD's anymore but it still reads CD's like nothing is wrong , whats the problem here???
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#2
shard92

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dvd laser is dirty or dead... try a cleaner disk and/or replace drive.
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#3
Fenor

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Hi FiReFTW! Welcome to G2G!

There could be multiple reasons why the drive is no longer reading DVD's. The drive could be physically damaged and/or worn out and nothing you do will fix it besides buying a new one. Other times a setting in Windows is causing the drive to not work properly. Give the following a try and see if they have any success:

Let's have you uninstall the DVD-Drive and then have you reboot and let windows reinstall the drivers for it. To do this, do the following:
  • Go to START-->RUN and type devmgmt.msc
  • In the new window that appears, click the + symbol next to CD/DVD-ROM Drives.
  • Locate the drive in question and right-click it and choose UNINSTALL.
  • Once it's finishing uninstalling, reboot your computer.
Once it's rebooted, try putting a DVD in it again and see if the same thing happens.

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If after rebooting you are still having problems, try the following:

Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose Export. Name this file "filters" and save it to your desktop. This file can be deleted when it is determined it is no longer needed.

In the right pane, if either UpperFilters or LowerFilters are present, right click on it and choose Delete...accept the deletion. Delete both if they are both present.

Close Registry Editor and reboot.

----------------------------

If after doing that your drive still doesn't show up, please download CDGone from HERE. Once it's downloaded, extract the files to your desktop and open the READ ME FIRST.TXT file and follow the instructions there.

Post back with how things are going after doing the above.
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#4
djcriddle

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Fenor,

Tried all your options without success so, I'm guessing the DVD part of the DVD-rom has gone out? It plays CDs just fine. Put a dvd in and it just sits there. Doesn't show any files in the drive at all.
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