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XP WINDOWS explorer issue


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#1
ChrisCornwall

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When I try and access Windows Explorer - My Pictures, I see large icons and WE then errors.

The report sent to Microsoft refers to the following errors...

EventType : InPageError P1 : c000009c P2 : 00000003

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

How do I fix Windows Explorer please?

Version 5.1(Build 2600.xpsp_sp2_gdr.070227-2254:Service Pack 2)
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#2
pip22

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Welcome to Geeks2Go!

First try checking C drive for errors with the repair option enabled, like this:

1. Right-click C drive in 'My Computer' and choose 'Properties'

2. click 'Tools' tab, tick both options then click 'Start' button.

3. C drive cannot be checked while Windows is running so restart the computer.

4. error-checker will run and automatically fix any file-system errors or bad sectors.

5. When it's done, Windows will start.

note, this is a one-off process. Error-checker won't run again unless you repeat the steps above, or unless there's an improper shutdown.

Edited by pip22, 01 October 2008 - 02:49 PM.

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#3
ChrisCornwall

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I will try this tomorrow morning, and report findings. Thank You.
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#4
ChrisCornwall

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I don't see any options other than 'check now' is that the one to click
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#5
ChrisCornwall

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I've done that ... It says it can't complete due to disk space ... I will try and offload data later.

I've been into Computer Management and get the following for the fault ...



Faulting application explorer.exe, version 6.0.2900.3156, faulting module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

I also have problems with Windows Messenger

The description for Event ID ( 1000 ) in Source ( Windows Live Messenger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0, 0d000000.

Which may or may not be related.
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