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Problem with restarting computer.


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#1
hihassan

hihassan

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I recently bought a custom made cpu... its a dual core 2.0ghz, DG31PR (intel board), 250gb sata seagate...

the problem is whenever i restart my computer either by pressing the restart button or by restart command, it restarts but stops on the initial process - i just see INTEL written with blue background and it doesnt move... and to make it work i have to turn it off and when i turn it on it starts working normally...

i took the cpu to the shop from where i bought it, they tried it three times in front of me and it worked normally without any restarting issues... and they were like: nothing is wrong with ur comp...

and one additional thing... after restarting when i move my mouse on the initial screen it starts working, but when windows starts mouse doesnt work...

any idea?
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#2
shard92

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Well since it works at the shop and not at your location, maybe it's your power outlet... try it in a different outlet... or if you are using a power strip try in directly into the wall.....
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#3
hihassan

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Well since it works at the shop and not at your location, maybe it's your power outlet... try it in a different outlet... or if you are using a power strip try in directly into the wall.....


its my mouse, i unplugged it and restarted, and it worked normally.
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#4
shard92

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Thanks for the reply...

New one on me....

Seen other components cause wierd issues but not the mouse.
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