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Acer Laptop BLUE STOP SCREEN


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#1
btdcrazyj

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When starting up the laptop, I get a blue stop screen saying:
0x00000019 (0x00000020, 0xA726C034, 0xA726C85C, 0xFD050F80)

Also, I can't shut down by pressing the shut down button in the start menu. It would just stay saying 'shutting down'.
So I found a way to shut down the laptop, I have to log off as a user first, then shut down in the log on screen.

Help please, Thanks.
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#2
btdcrazyj

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bump
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#3
btdcrazyj

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BUMP PLEASE HELP
also, when i try to connect to the internet and it doesnt work, i click on repair.
but when i click on repair, the wireless pop up dialogue just freezes and nothing ever happens, so i have to manually shutdown by the power button cause the window is stuck there.
please help.
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#4
btdcrazyj

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??
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#5
admin

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Have you tried booting to safe mode, and/or booting using "last known good configuration"?

The problem is that this generally a pretty generic hardware failure code.
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#6
btdcrazyj

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yes but it still happens
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