and welcome to Geeks to Go! My is Dave and I'll be helping you to clean your computer.
The first thing I need you to do is go to this link and follow the instructions there: You must read this before posting a HijackThis log
. These are some preliminary steps designed to deal with the most common problems. If you follow the procedures and your problems disappear, then great - let us know of your success. If you're still having trouble when you get to Step 5 - Posting a HijackThis (HJT) log
, follow the steps for downloading and creating a log with HJT. Then post the logs from HijackThis
and Malwarebytes' Anti-Malware
here in a reply to this thread so I can take a look at them and get an idea of what's going on with your computer.