[promoter]

Weird things have been happening on my computer so I thought I should uninstall my big programs (Office Suite 2007 and Adobe Creative Suite 2) and reinstall them in hopes of fixing the problems. I started with Office. I uninstalled and reinstalled but it will not accept my product key. It tells me that the key is incorrect. How can I unregister Office so that I can re-register my copy or tell Microsoft that it's the same computer using my Office product?

I noticed that it will cost me $50 to ask Microsoft (so I really hope I can find a solution here) and I haven't had luck searching Microsoft's Help Center. What to do?!

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Replace Lost Office Product Keys

To obtain a new product key for your Office program in the United States, call 1-800-936-5700 and speak to a Microsoft customer service representative. Outside of the United States, call the number that appears in the activation wizard.

When you call Microsoft for a new Office product key, have the following items available for the customer service representative:

* The product CD-ROM
* The computer on which you want to install Office
* The readable parts of your original product key (if available)
* The ProductID information in the registry

OTHER GOOGLE SOURCES

Edited by Major Payne, 03 October 2008 - 12:29 PM.

[Major Payne]

Replace Lost Office Product Keys

To obtain a new product key for your Office program in the United States, call 1-800-936-5700 and speak to a Microsoft customer service representative. Outside of the United States, call the number that appears in the activation wizard.

When you call Microsoft for a new Office product key, have the following items available for the customer service representative:

* The product CD-ROM
* The computer on which you want to install Office
* The readable parts of your original product key (if available)
* The ProductID information in the registry

OTHER GOOGLE SOURCES

Edited by Major Payne, 03 October 2008 - 12:29 PM.

[promoter]

Thanks. I did that and now everything's resolved.

[Major Payne]

You're welcome. Great to hear it got resolved.