[mycompsuxalot]

I thought I had finally gotten rid of Outerinfo, but it is still coming back and ruining my life. It is the most frustrating thing ever. PLEASE HELP! I beg you. Anything you can tell me would help. Thank you so much. I apologize if I posted this the wrong way or in the wrong spot; I was a little confused with the instructions. Please let me know if I did.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:03 PM, on 10/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54GSv2.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\APPATC~1\wucrtupd.exe
C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\s?stem32\w?nlogon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {80BC962F-24EA-513B-C3ED-22B76D1037C0} - C:\WINDOWS\system32\waiiv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioDeliveryManager.exe /autostart
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Sen] "C:\WINDOWS\APPATC~1\wucrtupd.exe" -vt yazb
O4 - Global Startup: MLB.TV NexDef Plug-in.lnk = C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {A3D93B25-4601-49D2-B3AF-F447C73D561F} (Sony SNC-RZ25 Control) - http://webcam01.then...SncRz25View.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/installer.exe
O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet...ls/YBUICtrl.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebo...Uploader4_5.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: WUSB54GSv2SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 8325 bytes

[Advertisements]

Hi, mycompsuxalot

Welcome to Geeks to go.

Look in your control panel add/remove programs for the following:

Outerinfo
AskTBar
ClickSpring
Cowabanga by OIN
Ipwindows / ipwins
MediaTickets
MediaTickets by OIN
OIN
Outer Info Network
PurityScan
PurityScan by OIN
Snowball Wars by OIN
TizzleTalk
TizzleTalk by OIN
Yazzle by OIN
Yazzle ActiveX by OIN
Yazzle Cowabanga by OIN
Yazzle Kobe :filtered:! By OIN
Yazzle Picster by OIN
Yazzle Snowball Wars by OIN
Yazzle Sudoku by OIN
Zolero Translator

If present, click on the entry and click remove.

Download and run the Purityscan uninstaller from Here

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[JSntgRvr]

Hi, mycompsuxalot

Welcome to Geeks to go.

Look in your control panel add/remove programs for the following:

Outerinfo
AskTBar
ClickSpring
Cowabanga by OIN
Ipwindows / ipwins
MediaTickets
MediaTickets by OIN
OIN
Outer Info Network
PurityScan
PurityScan by OIN
Snowball Wars by OIN
TizzleTalk
TizzleTalk by OIN
Yazzle by OIN
Yazzle ActiveX by OIN
Yazzle Cowabanga by OIN
Yazzle Kobe :filtered:! By OIN
Yazzle Picster by OIN
Yazzle Snowball Wars by OIN
Yazzle Sudoku by OIN
Zolero Translator

If present, click on the entry and click remove.

Download and run the Purityscan uninstaller from Here

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[mycompsuxalot]

Thanks so much. Here is the Combofix log and the new HijackThis log. Thanks again.

ComboFix 08-10-05.03 - Zach's Computer 2008-10-05 20:44:10.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.238 [GMT -4:00]
Running from: C:\Documents and Settings\Zach's Computer\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][1].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][3].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Documents and Settings\Zach's Computer\Cookies\zach'[email protected][2].txt
C:\Program Files\GetModule
C:\Program Files\GetModule\dicik.gz
C:\Program Files\GetModule\GetModule23.exe
C:\Program Files\GetModule\kwdik.gz
C:\Program Files\iCheck
C:\Program Files\iCheck\iCheck.exe
C:\Program Files\iCheck\Uninstall.exe
C:\Program Files\sstem3~1
C:\Program Files\sstem3~1\w?nlogon.exe
C:\WINDOWS\faceback.exe
C:\WINDOWS\system32\drivers\npf.sys
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\packet.dll
C:\WINDOWS\system32\pthreadVC.dll
C:\WINDOWS\system32\wanpacket.dll
C:\WINDOWS\system32\wpcap.dll

----- BITS: Possible infected sites -----

hxxp://updates.swarmcast.net
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_NPF


((((((((((((((((((((((((( Files Created from 2008-09-06 to 2008-10-06 )))))))))))))))))))))))))))))))
.

2008-10-05 17:01 . 2008-10-05 17:01 <DIR> d-------- C:\VundoFix Backups
2008-10-05 14:55 . 2008-10-05 14:55 <DIR> d-------- C:\Program Files\Trend Micro
2008-10-05 13:39 . 2008-10-05 13:39 <DIR> d-------- C:\Program Files\Lavasoft
2008-10-05 13:39 . 2008-10-05 13:41 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-10-05 13:38 . 2008-10-05 13:38 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-10-05 13:29 . 2008-10-05 13:29 9,662 --a------ C:\WINDOWS\system32\ZoneAlarmIconUS.ico
2008-10-05 13:15 . 2008-10-05 13:15 3,072 --a------ C:\Documents and Settings\Zach's Computer\~.exe
2008-09-11 22:59 . 2008-09-11 22:59 <DIR> d-------- C:\Program Files\Apple Software Update
2008-09-11 22:58 . 2008-09-11 22:58 <DIR> d-------- C:\Program Files\iTunes
2008-09-11 22:58 . 2008-09-11 22:58 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-09-06 15:09 . 2008-09-06 15:09 90,112 --a------ C:\WINDOWS\system32\QuickTimeVR.qtx
2008-09-06 15:09 . 2008-09-06 15:09 57,344 --a------ C:\WINDOWS\system32\QuickTime.qts

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-06 00:50 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-10-06 00:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-05 17:33 --------- d-----w C:\Documents and Settings\Zach's Computer\Application Data\Lavasoft
2008-10-04 21:12 --------- d-----w C:\Documents and Settings\Zach's Computer\Application Data\uTorrent
2008-09-12 02:58 --------- d-----w C:\Program Files\iPod
2008-09-12 02:56 --------- d-----w C:\Program Files\Bonjour
2008-09-12 02:55 --------- d-----w C:\Program Files\QuickTime
2008-09-06 21:02 --------- d--h--w C:\Documents and Settings\Zach's Computer\Application Data\Move Networks
2008-09-01 20:05 --------- d-----w C:\Program Files\Red Kawa
2008-09-01 20:05 --------- d-----w C:\Program Files\AviSynth 2.5
2008-08-29 14:18 87,336 ----a-w C:\WINDOWS\system32\dns-sd.exe
2008-08-29 13:53 61,440 ----a-w C:\WINDOWS\system32\dnssd.dll
2008-08-19 22:43 --------- d-----w C:\Documents and Settings\Zach's Computer\Application Data\dvdcss
2008-08-12 00:11 --------- d-----w C:\Program Files\Microsoft Silverlight
2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2008-07-19 02:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2008-07-19 02:07 270,880 ----a-w C:\WINDOWS\system32\mucltui.dll
2008-07-19 02:07 210,976 ----a-w C:\WINDOWS\system32\muweb.dll
2008-07-07 20:32 253,952 ----a-w C:\WINDOWS\system32\es.dll
2008-07-07 20:32 253,952 ------w C:\WINDOWS\system32\dllcache\es.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
"Zinio DLM"="C:\Program Files\Zinio\ZinioDeliveryManager.exe" [2006-04-26 1003590]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-06 68856]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-03-31 185896]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-09-06 413696]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-03 111936]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-09-10 289576]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
MLB.TV NexDef Plug-in.lnk - C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe [2008-03-28 799496]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.I420"= i263_32.drv
"vidc.X264"= x264vfw.dll
"msacm.g723"= g723.acm
"vidc.I263"= I263_32.drv

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2004-08-04 07:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 C:\Program Files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellTransferAgent]
--a------ 2007-11-13 17:46 135168 C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIGServices]
--a------ 2005-10-31 12:18 101888 C:\Program Files\ESPNRunTime\DIGServices.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIGStream]
--a------ 2005-10-31 12:05 278528 C:\Program Files\DIGStream\digstream.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
--a------ 2004-12-06 03:05 127035 C:\WINDOWS\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
--------- 2005-02-23 18:19 53248 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
--a------ 2005-07-20 01:06 77824 C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
--a------ 2005-07-20 01:10 114688 C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
--a------ 2005-07-20 01:09 94208 C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
--a------ 2004-07-27 18:50 221184 c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
--a------ 2004-07-27 18:50 81920 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-09-10 17:40 289576 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\McAfeeUpdaterUI]
--a------ 2004-08-06 04:50 139320 C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a------ 2004-09-14 10:50 53248 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2004-10-13 12:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Network Associates Error Reporting Service]
--a------ 2003-10-07 10:48 147514 C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-09-06 15:09 413696 C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShStatEXE]
--a------ 2004-08-18 09:00 94208 C:\Program Files\Network Associates\VirusScan\shstat.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2008-02-22 04:25 144784 C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a------ 2007-07-06 01:12 68856 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2008-03-31 21:08 185896 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra------ 2006-03-30 17:45 313472 C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zinio DLM]
--a------ 2006-04-26 19:13 1003590 C:\Program Files\Zinio\ZinioDeliveryManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
--a------ 2005-03-23 02:20 339968 C:\WINDOWS\stsystra.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"C:\\Program Files\\Network Associates\\Common Framework\\FrameworkService.exe"=
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"C:\\Program Files\\AIM\\aim.exe"=
"C:\\Program Files\\XBC\\neXBC.exe"=
"C:\\Documents and Settings\\Zach's Computer\\My Documents\\Internet Downloads\\utorrent.exe"=
"C:\\Program Files\\MSN Games\\JEOPARDY! Deluxe\\JEOPARDY! Deluxe.exe"=
"C:\\Program Files\\Ruckus Player\\Ruckus.exe"=
"C:\\Program Files\\XLink Kai Evolution VII\\kaiLaunch.exe"=
"C:\\Program Files\\XLink Kai Evolution VII\\kaiEngine.exe"=
"C:\\Program Files\\UVU\\UVU Media Player\\UVUplayer.exe"=
"C:\\Program Files\\Sony Ericsson\\Update Service\\ma3platform.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\UVU\\UVU Media Player\\UVUMediaPlayer.exe"=
"C:\\Program Files\\MLB TV Mosaic\\Swarmcast\\swarmcast-MLB-TV-Mosaic.exe"=
"C:\\Program Files\\Autobahn\\mlb-nexdef-autobahn.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 WUSB54GSv2SVC;WUSB54GSv2SVC;C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe WUSB54GSv2.exe [ ]
S3 NAL;Nal Service ;C:\WINDOWS\system32\Drivers\iqvw32.sys [2004-11-02 19456]
S3 PortlUSB;PortlUSB;C:\WINDOWS\system32\DRIVERS\SiriusUSB.sys [2005-09-03 7552]
S3 WUSB54GV4SRV;Linksys Wireless-G USB Network Adapter Driver;C:\WINDOWS\system32\DRIVERS\rt2500usb.sys [2004-05-07 79616]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{deecc20e-6725-11dc-a3ca-00038a000015}]
\Shell\AutoRun\command - E:\PortableApps\PortableAppsMenu\PortableAppsMenu.exe

*Newly Created Service* - GTNDIS5
.
Contents of the 'Scheduled Tasks' folder

2008-09-30 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Windows installer - C:\winstall.exe
MSConfigStartUp-WUSB54Gv4 - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Zach's Computer\Application Data\Mozilla\Firefox\Profiles\sg19xzwj.default\
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-05 20:51:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\PSSdk21]
"ImagePath"="\??\C:\WINDOWS\system32\Drivers\HNPsSdk.drv"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\PSSdk23]
"ImagePath"="\??\C:\WINDOWS\system32\Drivers\PsSdk23.drv"
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54GSv2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-10-05 21:02:01 - machine was rebooted
ComboFix-quarantined-files.txt 2008-10-06 01:01:37

Pre-Run: 8,014,753,792 bytes free
Post-Run: 8,314,740,736 bytes free

250 --- E O F --- 2008-09-10 07:05:27



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:10 PM, on 10/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54GSv2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Zinio\ZinioDeliveryManager.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioDeliveryManager.exe /autostart
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: MLB.TV NexDef Plug-in.lnk = C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {A3D93B25-4601-49D2-B3AF-F447C73D561F} (Sony SNC-RZ25 Control) - http://webcam01.then...SncRz25View.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/installer.exe
O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet...ls/YBUICtrl.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebo...Uploader4_5.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: WUSB54GSv2SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 7795 bytes

[JSntgRvr]

Hi, mycompsuxalot

Please go here:
The Spy Killer Forum

• Click on "New Topic"
• Put your name, e-mail address, and this as the title: "~.exe"
• Put a link to this thread in the description box.
• Then next to the file box, at the bottom, click the browse button, then navigate to this file:
  
  
  • C:\Documents and Settings\Zach's Computer\~.exe
• Click Open.
• Click Post.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy & Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.