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My cd drive disappeared.


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#16
ladynblu

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can i start the procees over when the download was complete it said files were complete and unzipped put i dont know where it is
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#17
AitrusSkyy

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Once you extract the files (after they have been downloaded) simply click "Start > then RUN > then copy and paste this in C:\dell\Drivers\0377C\setup.exe and hit ok. It will install. Then you should restart and see if the cdrom is back.

Edited by AitrusSkyy, 09 October 2008 - 11:30 AM.

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#18
ladynblu

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it said the current operating system supports the intel chipset devices on your system. no INF update needed and the installer closes
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#19
wannabe1

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I wonder if there are filters set on the drive...though I think cdgone is supposed to address that issue. Let's have a look to be certain.

Click Start, then Run, type regedit and click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?
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#20
ladynblu

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nope
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#21
AitrusSkyy

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Try this. Right click "My Computer" and select properties. When this window opens click the Hardware tab, then device manager. When this window opens look for DVD/CD-ROM drives and click the + sign to see if anything shows up on this list.
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#22
ladynblu

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ia i doing this in the registry
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#23
ladynblu

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there is this yellow sign by lite-on LTN486 48x Max
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#24
wannabe1

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Right click on "lite-on LTN486 48x Max" and choose "Uninstall"....accept the change. Close Device Manager.

Click Start, then Run, type prefetch and click "Ok". The Prefetch folder will open. Click "Edit" on the toolbar and choose "Select All"...press the Delete key and accept the change. Close the Prefetch folder and reboot.

The optical drive should reinstall with fresh drivers when Windows starts.

If this doesn't bring the drive back, I'd have to lean towards a drive failure.
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#25
ladynblu

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that didnt work i got the message cannot start this hardware. There was a problem installing this hardware: CD-ROM Drive Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
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#26
peter99

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Go to my post

http://www.geekstogo...XP-t142390.html

read the last one 3rd set about SYMPTOMS

You may also receive an error Code 39 message that indicates that the driver is corrupted.


also have a look at the other 2

its a common problem with xp
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#27
ladynblu

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that didnt work i got the message cannot start this hardware. There was a problem installing this hardware: CD-ROM Drive Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) :)

Edited by ladynblu, 09 October 2008 - 02:26 PM.

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#28
ladynblu

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THANKS EVERYONE!!! THE DRIVE WAS NOT SHOT IT CAME BACK WHEN I DOWNLOADED THE AVI MOVIE PLAYER.... THANKS AGAIN!!!!!
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