[RiverSalmon]

Hello

for whatever reason mi snagit stopped working and now every capture it makes is a black screen. I need to make frequent captures of scrolling windows to show my clients their stats. what other program would you recommend, if possible freeware, if not I'll pay whatever it costs

[Advertisements]

have you tried removing and reinstalling snag-it?

Take a look at this thread snagit tech support thread

[starjax]

have you tried removing and reinstalling snag-it?

Take a look at this thread snagit tech support thread

[RiverSalmon]

Thanks for the answer

yes I've tried to delete-reinstall it several times, and I even posted a topic on the snagit forums and followed all the steps on that page you provided without any result

The problem is so far I havent found a good capture program that could capture scrolling windows

Edited by RiverSalmon, 13 October 2008 - 02:40 PM.

[RiverSalmon]

Well after uninstalling kaspersky (KAV7), snagit magically worked again, and now I can capture scrolling windows like I used to.

Perhaps this "solution" can help someone out there who is as lost as I was and is using KAV.

[starjax]

That is an interesting solution. I might suggest avg or avast as alternatives to KAV.