[shellymc76]

Hello

I really need your help!

I've recently had what I believe to be the Smitfraud virus/spyware. I seem to have removed this successfully using Superantispyware. However, since then I've had problems with Google re-directing. When I click on a link found by a Google search, it re-directs to 'finditand.com' and then straight on to other random sites.

Anyway, I've read 'Read this before posting a HJT log' and I've done the following: -

1. Run ATF cleaner
2. Run ERUNT
3. Created a system restore point
4. Performed a scan with Malwarebytes' Anti-Malware

Since performing step 4 (MBAM) I have been unable to access the internet in normal mode and have had to use safe mode with networking.

I have done a full virus scan earlier this week with PC Guard and nothing was found.

I tried to install Microsoft updates but the website would not allow it. It said 'a problem has been encountered with this website'. However, I did install updates earlier this week.

I still cannot get access to the internet and so have run HJT and created and Uninstall list.

Thank you in advance for your time and here are my log results: -

MBAM LOG 7.10.2008

Malwarebytes' Anti-Malware 1.28
Database version: 1240
Windows 5.1.2600 Service Pack 3

07/10/2008 20:56:51
mbam-log-2008-10-07 (20-56-51).txt

Scan type: Quick Scan
Objects scanned: 23347
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\plug and play (plugplay) (Trojan.Proxy) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\plug and play (plugplay) (Trojan.Proxy) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\plug and play (plugplay) (Trojan.Proxy) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\TinyProxy (Trojan.Proxy) -> Delete on reboot.

Files Infected:
C:\Program Files\TinyProxy\TinyProxy.exe (Trojan.Proxy) -> Delete on reboot.

HJT LOG 7.10.2008

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:42:47, on 07/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.q-serve.com/signup.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [sysftray2] C:\windows\kenny18.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 5959 bytes

UNINSTALL LIST 7.10.2008

3D Groove Playback Engine
Adobe Acrobat 5.0
Adobe Flash Player ActiveX
Adobe Shockwave Player
Authentium AntiVirus SDK - 2
Avanquest update
C-Media WDM Audio Driver
ERUNT 1.1j
Express Rip
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
HMV Digital Downloads
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Java™ 6 Update 4
Java™ 6 Update 7
Lexmark X1100 Series
Malwarebytes' Anti-Malware
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Motorola Driver Installation 3.2.0
Motorola Phone Tools
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
OpenOffice.org Installer 1.0
PerfectDisk
PPSDKRedistributables
QuickTime
Radialpoint Security Services
RealPlayer Basic
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
S3Display
S3Gamma2
S3Info2
S3Overlay
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Uninstall ESS Modem
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
VIA Rhine-Family Fast Ethernet Adapter
Viewpoint Media Player
Virgin Broadband advisor 1.5.14
Virgin Broadband PCguard
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB826939
Windows XP Service Pack 3
WinRAR archiver

[shellymc76]

Hello

I've managed to get back on the internet in normal mode by clicking, tools, internet options, connection, LAN settings and un checking the box that says 'use a proxy server for your LAN'.

So, hopefully it's just a case of someone checking my logs to make sure they are clear and I would be grateful for this.

Thanks

Shelly

[Jimmy2012]

Hello shellymc76, and welcome to Geeks to go.
Sorry about the delay, everyone here has been very busy.

Please post a fresh HijackThis log in your next reply.

[shellymc76]

Hi and thank you for your warm welcome!

Here's my HJT log as requested: -

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:17:02, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Virgin Broadband\PCguard\Rps.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8181
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [sysftray2] C:\windows\kenny18.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 7763 bytes

Thanks

Shelly

[Jimmy2012]

Hello shellymc76,

STEP 1
Please reopen HijackThis and click on Do a system scan only. And put a check next to the following line.

O4 - HKLM\..\Run: [sysftray2] C:\windows\kenny18.exe

Once you have the check in that line please make sure all open windows are closed (keep HijackThis open) and click Fix checked on HijackThis. A box will open up asking if you want to fix the selected item, please click Yes. After you have fixed that line you can close HijackThis.


Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  C:\windows\kenny18.exe
  purity
  EmptyTemp
  [start explorer]

  
  
  
• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  
• Click the red Moveit! button.
  
• A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

STEP 2

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  
• Double click on RSIT.exe to run RSIT.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

~~~~~~~~~~~
In your next reply please have these logs. You will need to use more then one reply for the logs to fit.

• The OTMoveIt2 log
  
• And the RSIT logs

[shellymc76]

Explorer killed successfully
File/Folder C:\windows\kenny18.exe not found.
< purity >
< EmptyTemp >
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 10132008_195519




info.txt logfile of random's system information tool 1.04 2008-10-13 20:04:04

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
3D Groove Playback Engine-->RunDll32 C:\WINDOWS\DOWNLO~1\GrooveAX.dll,_RemoveGroove@16
Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Shockwave Player-->C:\WINDOWS\system32\Adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Authentium AntiVirus SDK - 2-->MsiExec.exe /I{C70EF769-8296-4ED0-966F-D624BC6D4927}
Avanquest update-->C:\Program Files\InstallShield Installation Information\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}\Setup.exe -runfromtemp -l0x0009 -removeonly
C-Media WDM Audio Driver-->C:\WINDOWS\system32\cmirmdrv.exe
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
Express Rip-->C:\Program Files\NCH Swift Sound\ExpressRip\uninst.exe
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HMV Digital Downloads-->C:\Program Files\HMV\DigitalDownloads\uninst.exe
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Java™ 6 Update 4-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160040}
Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Lexmark X1100 Series-->C:\WINDOWS\system32\spool\drivers\w32x86\3\LXBKUN5C.EXE -dLexmark X1100 Series
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5-->"C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{91E30409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Motorola Driver Installation 3.2.0-->MsiExec.exe /I{D6A1E429-CCE1-4140-A615-710B806D12BA}
Motorola Phone Tools-->C:\Program Files\InstallShield Installation Information\{BAD8CA9C-77C0-4663-B00B-A8D3B13C341B}\setup.exe -runfromtemp -l0x0009 -removeonly
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
PerfectDisk-->MsiExec.exe /I{212F5777-1190-4DEF-8E4D-6B2F313B45E7}
PPSDKRedistributables-->MsiExec.exe /I{C869F4FF-E5FF-4FBB-9A31-33C23605E170}
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
Radialpoint Security Services-->MsiExec.exe /X{5DFDEAAA-E050-482E-A5B6-138CAE53F7BF}
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
RPS Ad Blocker-->MsiExec.exe /I{6EA0ABC4-172B-48D4-AF26-93322D7FDE72}
RPS AntiFraud-->MsiExec.exe /I{C831972C-3834-4D9D-A095-8350B324AC3C}
RPS AntiSpyware-->MsiExec.exe /I{EE1D5780-AF29-4DC4-A107-3FD5F79AC63A}
RPS AntiVirus-->MsiExec.exe /I{05BCCF27-DC23-4ED9-87A2-F8D5B244B4C4}
RPS App Detector-->MsiExec.exe /I{3C441434-737C-4D54-8EAB-B409BE54E734}
RPS AsRealtime-->MsiExec.exe /I{D8AEA1D1-78FE-4CE1-9405-D7E55E797C4D}
RPS Backup-->MsiExec.exe /I{B5C0FD16-3A5D-40D5-8B59-4B43279BB5D0}
RPS Burn-->MsiExec.exe /I{A542D695-16D3-4F89-A6F1-091F009B8ABA}
RPS Diagnostic Utility-->MsiExec.exe /I{3A836186-46F8-4388-9830-820E35C02992}
RPS Firewall-->MsiExec.exe /I{ECBDDBD7-43CC-417C-B87A-943AFED8EB57}
RPS ParentalControl-->MsiExec.exe /I{53C32728-D434-4143-9C9D-D73D68D00893}
RPS Performance Tool-->MsiExec.exe /I{DD1C392B-226D-42C9-B8E6-2A9BEF7583B4}
RPS PopupBlocker-->MsiExec.exe /I{324D4909-7A7B-45CD-B199-E975DC108249}
RPS Privacy Manager-->MsiExec.exe /I{FD2EC356-DB5E-40AE-907A-9A1D38F9396D}
RPS RpsCore-->MsiExec.exe /I{AFE0D559-DAC2-4DF0-B432-4CBA15769AA9}
RPS Security Cleanup-->MsiExec.exe /I{5E7EBB6D-F44B-4D8B-9C52-F0F9173FD166}
RPS Zip-->MsiExec.exe /I{3AFF4279-A590-4010-8C8A-3B096A220CFC}
S3Display-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Display'
S3Gamma2-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Gamma2'
S3Info2-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Info2'
S3Overlay-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Overlay'
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Uninstall ESS Modem-->C:\WINDOWS\remvess
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
VIA Rhine-Family Fast Ethernet Adapter-->Rundll32.exe vuins32.dll,vuins32Ex $Rhine $VIA
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Virgin Broadband advisor 1.5.14-->"C:\Program Files\Virgin Broadband\advisor\unins000.exe"
Virgin Broadband PCguard-->C:\Program Files\InstallShield Installation Information\{153BC7CA-9F2F-45AC-B4A1-AFAFBD5D904B}\setup.exe -runfromtemp -l0x0009 -removeonly
Windows Defender Signatures-->MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Genuine Advantage v1.3.0254.0-->MsiExec.exe /I{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Hotfix - KB826939-->C:\WINDOWS\$NtUninstallKB826939$\spuninst\spuninst.exe
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe

=====HijackThis Backups=====

O4 - HKLM\..\Run: [sysftray2] C:\windows\kenny18.exe

======Security center information======

AV: PCguard Anti-Virus (disabled)
FW: PCguard Firewall (disabled)

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CA\PPRT\bin
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 9, GenuineIntel
"PROCESSOR_REVISION"=0209
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------


**PLEASE SEE MY FURTHER REPLY FOR THE REST OF THE LOG**

[shellymc76]

Logfile of random's system information tool 1.04 (written by random/random)
Run by Ann Williams at 2008-10-13 20:03:53
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 69 GB (87%) free of 79 GB
Total RAM: 223 MB (34% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:03:58, on 13/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Ann Williams\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Ann Williams.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8181
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 7598 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx [2001-04-16 37808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3C060EA2-E6A9-4E49-A530-D4657B8C449A}]
PopKill Class - C:\Program Files\Virgin Broadband\PCguard\pkR.dll [2007-09-05 55024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-01-23 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll [2008-09-10 737776]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"=RunDll32 cmicnfg.cpl []
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2005-05-30 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2005-05-30 98304]
"Lexmark X1100 Series"=C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe [2003-08-19 57344]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2007-08-07 2061552]
"PCguard"=C:\Program Files\Virgin Broadband\PCguard\Rps.exe [2007-09-05 310000]
"-FreedomNeedsReboot"=C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe [2007-09-05 13552]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"=C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe [2007-09-05 61168]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]
"MSMSGS"=C:\Program Files\Messenger\MSMSGS.EXE [2008-04-14 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-04-23 68856]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2008-09-03 1576176]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EssSpkPhone]
C:\WINDOWS\essspk.exe [2001-10-19 49152]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-07-23 352256]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe"="C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Disabled:Internet Explorer"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8591f796-3889-11dd-be2b-00046164c122}]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe WIN31.dll.vbs


======List of files/folders created in the last 1 months======

2008-10-13 20:03:53 ----D---- C:\rsit
2008-10-13 19:55:19 ----D---- C:\_OTMoveIt
2008-10-07 22:41:41 ----D---- C:\Program Files\Trend Micro
2008-10-07 20:49:58 ----D---- C:\Documents and Settings\Ann Williams\Application Data\Malwarebytes
2008-10-07 20:49:50 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-10-07 20:49:50 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-10-06 20:56:32 ----D---- C:\WINDOWS\ERDNT
2008-10-06 20:54:59 ----D---- C:\Program Files\ERUNT
2008-10-06 20:39:27 ----D---- C:\Documents and Settings\Ann Williams\Application Data\WinRAR
2008-10-06 20:38:17 ----D---- C:\Program Files\WinRAR
2008-10-06 19:34:52 ----D---- C:\Program Files\Raxco
2008-10-06 19:34:52 ----D---- C:\Documents and Settings\All Users\Application Data\Raxco
2008-10-02 22:09:52 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-10-02 22:09:28 ----D---- C:\Program Files\SUPERAntiSpyware
2008-10-02 22:09:28 ----D---- C:\Documents and Settings\Ann Williams\Application Data\SUPERAntiSpyware.com
2008-10-02 19:39:09 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-10-01 19:01:45 ----A---- C:\WINDOWS\ntbtlog.txt
2008-10-01 18:52:55 ----D---- C:\Config.Msi
2008-09-19 16:34:35 ----D---- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-09-18 19:58:02 ----HD---- C:\WINDOWS\PIF
2008-09-18 19:44:37 ----D---- C:\Program Files\Common Files\Authentium
2008-09-18 19:44:02 ----D---- C:\Program Files\CA
2008-09-18 19:43:57 ----D---- C:\Program Files\Common Files\Scanner
2008-09-18 19:43:47 ----D---- C:\Program Files\ComPlus Applications
2008-09-18 19:30:59 ----D---- C:\Documents and Settings\Ann Williams\Application Data\Virgin Broadband
2008-09-18 19:30:47 ----D---- C:\Program Files\Virgin Broadband
2008-09-18 19:30:47 ----D---- C:\Documents and Settings\All Users\Application Data\Virgin Broadband
2008-09-15 20:35:03 ----D---- C:\WINDOWS\system32\788309

======List of files/folders modified in the last 1 months======

2008-10-13 20:01:11 ----D---- C:\WINDOWS\Prefetch
2008-10-13 19:55:28 ----D---- C:\WINDOWS\Temp
2008-10-13 19:42:05 ----SHD---- C:\RECYCLER
2008-10-13 19:36:05 ----SHD---- C:\WINDOWS\Installer
2008-10-12 19:24:26 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-10-12 19:23:44 ----D---- C:\WINDOWS\Registration
2008-10-12 09:21:40 ----D---- C:\WINDOWS\Help
2008-10-11 23:53:53 ----SD---- C:\Documents and Settings\Ann Williams\Application Data\Microsoft
2008-10-09 09:13:31 ----D---- C:\WINDOWS
2008-10-08 19:49:22 ----HD---- C:\WINDOWS\inf
2008-10-08 19:49:20 ----D---- C:\WINDOWS\system32
2008-10-08 19:49:19 ----D---- C:\WINDOWS\system32\CatRoot
2008-10-08 19:28:00 ----D---- C:\WINDOWS\system32\CatRoot2
2008-10-07 23:00:07 ----D---- C:\WINDOWS\system32\drivers
2008-10-07 22:41:41 ----RD---- C:\Program Files
2008-10-04 22:16:05 ----D---- C:\WINDOWS\occache
2008-10-02 19:59:03 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-10-02 19:58:58 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-02 19:39:09 ----D---- C:\Program Files\Common Files
2008-10-01 19:21:31 ----D---- C:\Documents and Settings
2008-10-01 18:53:27 ----D---- C:\Program Files\NCH Software
2008-10-01 18:53:27 ----D---- C:\Program Files\eMusic Download Manager
2008-10-01 18:53:27 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-10-01 18:53:27 ----D---- C:\Documents and Settings\Ann Williams\Application Data\NCH Swift Sound
2008-09-26 19:27:58 ----D---- C:\Program Files\Lexmark X1100 Series
2008-09-26 18:22:00 ----A---- C:\WINDOWS\lexstat.ini
2008-09-20 21:09:13 ----D---- C:\Program Files\NCH Swift Sound
2008-09-18 23:28:21 ----SD---- C:\WINDOWS\Tasks
2008-09-18 23:26:57 ----HD---- C:\Program Files\InstallShield Installation Information
2008-09-18 19:43:27 ----D---- C:\WINDOWS\WinSxS

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 StarOpen;StarOpen; C:\WINDOWS\system32\drivers\StarOpen.sys [2007-02-20 5632]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2003-03-31 12032]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2005-05-30 8552]
R2 CSS DVP;Dynamic Virus Protection; C:\WINDOWS\system32\DRIVERS\css-dvp.sys [2007-11-26 835792]
R2 RPSKT;Security Services Driver (x86); C:\WINDOWS\system32\DRIVERS\rp_skt32.sys [2008-10-06 53192]
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2005-12-15 1368000]
R3 Edspport;EDSP Port Driver; C:\WINDOWS\System32\DRIVERS\es56hpi.sys [2001-10-25 692092]
R3 FETND5BV;VIA Rhine-Family Fast Ethernet Adapter Driver Service; C:\WINDOWS\System32\DRIVERS\fetnd5bv.sys [2004-12-16 42496]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 ms_mpu401;Microsoft MPU-401 MIDI UART Driver; C:\WINDOWS\system32\drivers\msmpu401.sys [2001-08-17 2944]
R3 RPPKT;Radialpoint Filter (x86); C:\WINDOWS\system32\DRIVERS\rp_pkt32.sys [2007-04-19 48384]
R3 S3Psddr;S3Psddr; C:\WINDOWS\System32\DRIVERS\s3gnbm.sys [2003-05-26 166912]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 alcan5wn;SpeedTouch USB ADSL PPP Networking Driver (NDISWAN); C:\WINDOWS\system32\DRIVERS\alcan5wn.sys [2003-12-08 53600]
S3 alcaudsl;SpeedTouch ADSL Modem ATM Transport; C:\WINDOWS\system32\DRIVERS\alcaudsl.sys [2003-12-08 70688]
S3 FETNDIS;VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\fetnd5.sys [2001-08-17 27165]
S3 motmodem;Motorola USB CDC ACM Driver; C:\WINDOWS\system32\DRIVERS\motmodem.sys [2007-06-18 23680]
S3 PCAMPR5;PCAMPR5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\PCAMPR5.SYS []
S3 PCANDIS5;PCANDIS5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\PCANDIS5.SYS []
S3 PPPoEWin;PPPoEWin Miniport; C:\WINDOWS\System32\DRIVERS\PPPoEWin.SYS []
S3 PRISM_A02;802.11g USB 2.0 adapter; C:\WINDOWS\system32\DRIVERS\PRISMA02.sys [2004-03-30 374816]
S3 usbsermptxp;Motorola USB Modem Driver for MPT XP; C:\WINDOWS\system32\DRIVERS\usbsermptxp.sys [2008-04-15 25600]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\System32\DRIVERS\wanatw4.sys []
S3 Wdf01000;Wdf01000; C:\WINDOWS\system32\DRIVERS\Wdf01000.sys [2006-11-02 492000]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 dvpapi;DvpApi; C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe [2007-11-27 177448]
R2 ITMRTSVC;CA Pest Patrol Realtime Protection Service; C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe [2006-12-19 280080]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2003-08-18 303104]
R2 PDAgent;PDAgent; C:\Program Files\Raxco\PerfectDisk\PDAgent.exe [2008-04-28 414984]
R2 RP_FWS;PCguard Firewall; C:\Program Files\Virgin Broadband\PCguard\Fws.exe [2007-09-05 293104]
R3 RPSUpdaterR;Virgin Broadband PCguard Update Service; C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe [2008-10-06 99056]
S2 AOLService;AOL Spyware Protection Service; C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe []
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-01-23 138168]
S3 HMVDownloadService;HMVDownloadService; C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe [2008-01-28 400440]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 PDEngine;PDEngine; C:\Program Files\Raxco\PerfectDisk\PDEngine.exe [2008-04-28 738568]
S3 Radialpoint Security Services;Virgin Broadband PCguard; C:\WINDOWS\system32\dllhost.exe [2008-04-14 5120]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]

-----------------EOF-----------------

[Jimmy2012]

Hello shellymc76,

STEP 1
Please click Start>Control Panel>Add or Remove Programs. And remove the following programs.(if present)
Java™ 6 Update 4
Viewpoint Media Player

• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  C:\Program Files\Viewpoint
  purity
  EmptyTemp
  [start explorer]

  
  
  
• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  
• Click the red Moveit! button.
  
• A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

STEP 2
Please download DirLook by jpshortstuff from here.

• Double-click DirLook.exe to run it.
  
• Ensure that Show Hidden Files/Folders and BBCode Ouput are both checked.
  
• Copy the content of the following codebox into the main textfield:
  
  

  C:\WINDOWS\system32\788309

  
  
  
• Click the DirLook button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (Note: The log can also be found at C:\dl_log.txt)

Note: Scanning may take longer for large folders.
~~~~~~~~~~~
In your next reply please have these logs.
The OTMoveIt2 log
And the DirLook log

[shellymc76]

Explorer killed successfully
File/Folder C:\Program Files\Viewpoint not found.
< purity >
< EmptyTemp >
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 10152008_225030



DirLook.exe v2.0 by jpshortstuff
Log created at 22:52 on 15/10/2008
==================================
Contents of "C:\WINDOWS\system32\788309"

---FOLDERS---

(none found)

---FILES---

(none found)

==================================
=EOF=

[Jimmy2012]

Hi shellymc76,

Please do an online scan with Kaspersky WebScanner

• Read through the requirements and privacy statement and click on Accept button.
  
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  
• When the downloads have finished, click on Settings.
  
• Make sure the following is checked.
  
  Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
  
  
• Click on My Computer under Scan.
  
• Once the scan is complete, it will display the results. Click on View Scan Report.
  
• You will see a list of infected items there. Click on Save Report As....
  
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  
• Please post this log in your next reply.

~~~~~~~~~~
In your next reply please have these logs/info.
The Kaspersky log
And please tell me how your computer is running

[shellymc76]

KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, October 19, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, October 19, 2008 08:28:04
Records in database: 1322896
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 34276
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:46:02


File name / Threat name / Threats count
C:\Program Files\Orange\setup\OrangeSearch.EXE Infected: not-a-virus:AdWare.Win32.BHO.ahy 1

The selected area was scanned.

********************************************************************************
*****************
Computer is running fine, although my firewall tells me that the following are active connections and I am not sure what they are: -

LEXPPS.EXE
GENERIC HOST PROCESS FOR WIN32 SERVICES

Are they anything to worry about?

Thanks for your continued help.

Shelly

[Jimmy2012]

Hello shellymc76,

Quote

although my firewall tells me that the following are active connections and I am not sure what they are: -

They are no problems, both legit programs.

• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  C:\Program Files\Orange\setup\OrangeSearch.EXE
  purity
  EmptyTemp
  [start explorer]

  
  
  
• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  
• Click the red Moveit! button.
  
• A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
~~~~~~~~~~~~
In your next reply please have these logs.
The OTMoveIt2 log
And a fresh HijackThis log

[shellymc76]

Explorer killed successfully
C:\Program Files\Orange\setup\OrangeSearch.EXE moved successfully.
< purity >
< EmptyTemp >
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 10212008_204537



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:47:24, on 21/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8181
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 7876 bytes

[Jimmy2012]

Hello shellymc76,
Your logs look clean.
Just a few more things to do.



Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  
• Accept any prompts.
  
• Open JavaRa.exe again and select Search For Updates.
  
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

You are using a old version of Adobe Acrobat Reader, please update it here.

• Make sure you have an Internet Connection.
  
• Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  
• Click on the CleanUp! button
  
• A list of tool components used in the Cleanup of malware will be downloaded.
  
• If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  
• Click Yes to begin the Cleanup process and remove these components, including this application.
  
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Please remove any leftover tools used to clean your computer as well.







Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.


2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spywareguard: Is realtime protection from spyware.

2. Spywareblaster: Helps protect against any bad ActiveX from installing on your computer.

3. SuperAntiSpyware: Use this program to help remove any spyware that may have gotten on your computer.

4. FireFox: This is a great alternate browser over Internet Explorer. Firefox is much more secure then Internet Explorer and also has a bulilt in pop up blocker.

5. ATF Cleaner: This program cleans out your temporary files. This is a great tool that can help speed your computer up.

6. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)


7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

[shellymc76]

I cannot thank you enough for all your expert advice, I really appreciate it.

I am just in the process of following the last steps. Thanks for the list of Antispyware etc. Can you also recommend a good anti-virus (preferably with real time) and a firewall that I can download to complete my security 'make over'?

Thanks

Shelly