1. What should I do to repair this issue?
2. Should I purchase a repair or reinstall disk, and if so, what would the disk name be that I am looking for?
I did learn how to use the system restore feature, but I could not go back far enough from when the problem started.
The second issue we have is that we can no longer get into the add/remove files (control panel), as it states we must log in as administor. However, we never signed anyone up as administor and we have no clue what the password would be or even how to log on as administor. Can you help?