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Thanks for the help! I did all of the steps listed. I got to the last one, pandasoftware, ran the online scan and tried to run the report. It said 4 infected items were found and deleted, but I wasn't able to print the report. I keep getting a pop-up coming in and it won't let me go back to the online scan. This happened 3 times so far.

All of the other steps worked fine. Is there another report I can post here in order to do a check-up? I no longer have a blue screen, just a plain black one this time. I do still have the unwanted icons, again trying to delete them just makes them come back! Also, when I am online, I am often sent to sites I am not choosing to go.

Thanks again, any advice???
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