I have a Vista Philips Laptop (Service Pack 1). Intel® Core ™2 Duo CPU T5250 @1.50Ghz 32-bit Operating System.
I regularly Run Cleap-up and have Norton 360.
I have just run the recommended Malware programme which was clear.
Last week I was on the internet & the computer went a bit slow as it always does when it is either updating Norton or a Windows update is going on. Then for what appears to be no reason the left mouse click button does not work, neither does double tapping the scroll pad.
The mouse moves fine & shortcuts still get highlighted when the mouse goes over them but the left click does not work. The right one seems to be working fine.
When I plug in (via USB) a normal mouse that works without a problem. When I transfer the mouse settings to left handed, what effectively still is the left mouse click does not work either.
As written above, I have run & re-run Norton, I have made sure all windows updates are installed & I have even tried a restore point but that didn't solve the problem. I have also uninstalled the touch pad along with its software, but when it was automatically recognised & re-installed the problem remains.
I can only assume when the computer was updating it has downloaded a virus with it or something that has caused so form of conflict within Vista.
I am really grateful for your help.
Thank you
Hannah
p.s. if this is posted in the wrong forum please let me know & I will repost it in a different one, Thank you.
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