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unwanted programs


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#1
pcgirl21

pcgirl21

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I HAVE SEVERAL PROGRAMS LEFT ON MY COMPUTER THAT THE ADD/REMOVE PROGRAM WILL NOT GET RID OF. THEY CANNOT BE FOUND OR THEY ARE CORRUPTED LIKE STOPZILLA AND AN OLD NORTIN ANTI-VIRUS PROGRAM AND A COUPLE MORE. IS THERE A FREE WAY TO GET RID OF THIS STUFF MYSELF
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#2
Rorschach112

Rorschach112

    Ralphie

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Don't post in caps please

For Norton you can download and run its removal tool from here

http://service1.syma...005033108162039
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#3
happyrock

happyrock

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what are the names of the programs you want gone...
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#4
Doug

Doug

    Visiting Consultant

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Hi PCgirl21,

Sometimes, if a portion of an application has been "deleted", moved, or otherwise corrupted, the ordinary procedure for using Control Panel - Add/Remove fails.

Often, a counter-intuitive step will make it possible to use Control Panel - Add/Remove.
That is, to Reinstall the application which you wish to later uninstall.
Be sure to install it into the same location where it was originally installed.

Sometimes an application has its own option to Uninstall. It may help to Use that option before using Control Panel - Add/remove.

Then go to Control Panel - Add/Remove to try again.

The above doesn't always work, but it does enough times that it is worth a shot.

If the application still fails to uninstall, you can read up on MS windows installation cleanup utility
http://support.microsoft.com/kb/290301
Be careful to apply this tool only to applications you wish to reinstall/uninstall.
Applying it to others of your applications will not ruin the application or prevent you from using it but it will interfere with later install/reinstall/uninstall for any application that you select with the MS installation cleanup utility
You can then re-install and hopefully uninstall through the application's own uninstaller or via Control Panel - Add/Remove

Even when Control Panel - Add/Remove reports successful uninstallation, there may remain a folder shell with a few files remaining.
For instance, there may still be a folder in your C :/Program Files/ which has a few remaining items.
If Control Panel - Add/Remove reported successful uninstall, --->you can delete the remaining files and folder safely.
If not, try the above steps to get a successful uninstall before deleting any leftover debris.

The Norton Removal Tool already recommended by Rorschach is the way to go for a stubborn Norton install.
http://service1.syma...005033108162039

Just for your information, here is what Stopzilla has to say about uninstalling:
http://www.stopzilla...a/Question15.do

Keep us posted with your progress.
Other readers and members will benefit from your work.

Best Regards,
Doug
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