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Dr. Watson trouble


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#1
limskee88

limskee88

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I can't seem to get rid of this Dr. Watson error. Now it's locked me out of many of my programs and I can only access whats on my desktop. I used hijack this and here's the log. Also once i get rid of this if I install the up to date version of norton antivirus software will it prevent it from coming back? thanks for your help.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Altiris\AClient\AClient.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\RoamMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\windy32.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Altiris\AClient\AClntUsr.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla\mozilla firebird\MozillaFirebird\MozillaFirebird.exe
C:\virus stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4571E64C-49B6-A143-2CF3-78C94E0C0E5A} - C:\WINDOWS\sysab.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AClntUsr] C:\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [ gSafeOnload[gSafeOnload.length] ] c:\WINDOWS\System32\ gSafeOnload[gSafeOnload.length] = f;
O4 - HKLM\..\Run: [ gSafeOnload[i] c:\WINDOWS\System32\ gSafeOnload[i]();
O4 - HKLM\..\Run: [ gSafeOnload[0] = window.onl] c:\WINDOWS\System32\ gSafeOnload[0] = window.onload;
O4 - HKLM\..\Run: [document.write ('<iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe] c:\WINDOWS\System32\document.write ('<iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe>');
O4 - HKLM\..\Run: [document.write('<ilayer width="720" height="300" left="0" top="0" visibility="SHOW" src="http://ads.partner2p...oscript=1&rand=[RAND]"></ilayer] c:\WINDOWS\System32\document.write('<ilayer width="720" height="300" left="0" top="0" visibility="SHOW" src="http://ads.partner2p...oscript=1&rand=[RAND]"></ilayer>');
O4 - HKLM\..\Run: [<noscript><iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe></noscr] c:\WINDOWS\System32\<noscript><iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe></noscript>
O4 - HKCU\..\Run: [ gSafeOnload[gSafeOnload.length] ] c:\WINDOWS\System32\ gSafeOnload[gSafeOnload.length] = f;
O4 - HKCU\..\Run: [ gSafeOnload[i] c:\WINDOWS\System32\ gSafeOnload[i]();
O4 - HKCU\..\Run: [ gSafeOnload[0] = window.onl] c:\WINDOWS\System32\ gSafeOnload[0] = window.onload;
O4 - HKCU\..\Run: [document.write ('<iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe] c:\WINDOWS\System32\document.write ('<iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe>');
O4 - HKCU\..\Run: [document.write('<ilayer width="720" height="300" left="0" top="0" visibility="SHOW" src="http://ads.partner2p...oscript=1&rand=[RAND]"></ilayer] c:\WINDOWS\System32\document.write('<ilayer width="720" height="300" left="0" top="0" visibility="SHOW" src="http://ads.partner2p...oscript=1&rand=[RAND]"></ilayer>');
O4 - HKCU\..\Run: [<noscript><iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe></noscr] c:\WINDOWS\System32\<noscript><iframe width="720" height="300" frameborder="0" scrolling="NO" marginwidth="0" marginheight="0" src="http://ads.partner2p...oscript=1&rand=[RAND]"></iframe></noscript>
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: 206.161.125.149
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com...ior/Outside.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Altiris\AClient\AClient.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Workstation NetLogon Service ( 6Q'8) - Unknown owner - C:\WINDOWS\SYSTEM32\windy32.exe" /s (file missing)
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